Wellness Manager - Houston, TX - Hybrid

WORKCARE INC•Houston, TX

1d•Hybrid

About The Position

The Wellness Manager provides onsite leadership and hands‑on delivery of workplace wellness programs while overseeing and supporting a team of Wellness Coordinators assigned to the same client site or region. This role functions as a working leader, performing all core responsibilities of a Wellness Coordinator while also providing direction, supervision, and performance management for wellness staff. The Wellness Manager ensures high‑quality, consistent delivery of holistic wellness initiatives that promote physical, mental, emotional, and social well‑being. The role integrates onsite engagement, virtual programming, and digital wellness tools to support employee engagement, prevention, and healthy lifestyle behaviors. The position focuses on education, engagement, prevention, and behavior change support and does not include clinical diagnosis or medical treatment.

Requirements

Bachelor’s degree in health promotion, public health, nutrition, exercise science, health sciences, or a related field required
Minimum of 5+ years of experience in workplace wellness, health promotion, and employee engagement.
Experience functioning independently in a client‑facing or regional support role strongly preferred.
Strong interpersonal, communication, and facilitation skills with the ability to influence engagement.
Demonstrated ability to exercise independent judgment in prioritizing work and adapting programs.
Solid understanding of wellness, prevention, and behavior‑change principles.
Ability to engage employees across diverse roles, cultures, and work environments.
Strong organizational, planning, and problem‑solving skills.
Ability to work autonomously while collaborating effectively within a distributed team.
Proven ability to maintain confidentiality and manage sensitive information appropriately.
Proficiency with Microsoft Office and comfort using digital wellness and reporting platforms.

Nice To Haves

Master’s degree preferred.
Wellness coaching certification or comparable credential preferred.
Office ergonomic assessment experience preferred.

Responsibilities

Lead the planning and delivery of onsite and virtual wellness programs addressing stress management, mental well‑being, injury prevention, physical activity, sleep, office ergonomics, disease prevention, tobacco cessation, and related wellness topics.
Serve as the primary wellness point of contact for assigned clients or locations, establishing strong relationships with employees and key stakeholders.
Facilitate and lead group education sessions, workshops, wellness challenges, stretch and flex programs, lunch‑and‑learns, and special wellness events tailored to workforce needs.
Support enrollment and engagement in the digital wellness platform and guide employees in sustained engagement with wellness tools and initiatives.
Educate employees on available wellness resources and benefits and support informed participation aligned with individual wellness interests and goals.
Plan and conduct scheduled onsite wellness visits at assigned client locations.
Perform non‑diagnostic wellness screenings and assessments (e.g., blood pressure, grip strength, functional movement screens, office ergonomic assessments) for educational and wellness purposes only, following established protocols and training.
Provide evidence‑based wellness education and behavior‑change support within defined role scope; refer employees to appropriate clinical, benefits, or community resources when needed.
Provide virtual wellness education and engagement support between onsite activities.
Coordinate scheduling, logistics, and preparation to ensure a high‑quality participant experience.
Provide direct, day‑to‑day supervision and onsite leadership for Wellness Coordinator staff.
Model expected wellness delivery standards by actively participating in program facilitation and employee engagement.
Support onboarding, training, mentoring, and ongoing competency development of wellness staff.
Assign daily priorities, manage workflows, and ensure appropriate coverage for onsite and virtual wellness services.
Conduct performance feedback, coaching conversations, and formal evaluations.
Serve as the first point of escalation for operational challenges, employee concerns, or complex participant situations.
Foster a positive, collaborative, and professional onsite wellness team culture.
Analyze participation, engagement trends, and utilization data using established reporting platforms.
Evaluate wellness program effectiveness based on engagement metrics, participant feedback, and client‑defined objectives.
Develop summaries and insights for wellness leadership and client stakeholders to support decision‑making and program optimization.
Identify opportunities for program enhancements, outreach improvements, or workflow efficiencies and recommend solutions.
Collaborate with regional and national wellness team members to ensure consistent service delivery and alignment with organizational standards.
Maintain confidentiality and professionalism in all employee and client interactions.
Ensure wellness initiatives align with applicable privacy, safety, and workplace health guidelines; follow organizational policies related to OSHA, HIPAA‑aligned practices, and documentation.
Exercise sound professional judgment in addressing complex or sensitive situations, escalating appropriately when issues fall outside role scope.
Maintain professional expertise by staying current with workplace wellness trends, behavior change science, and engagement best practices.
Oversee administration of wellness challenges, incentives, and recognition programs per established guidelines.
Support client onboarding, program scheduling, and coordination of wellness initiatives.
Contribute to refinement of wellness tools, templates, and processes to enhance efficiency and scalability.
Perform other related duties as assigned to support wellness program quality and growth.