Wellness Director
YMCA Buffalo Niagara•Buffalo, NY
•Onsite
About The Position
The Wellness Director is responsible for overseeing the successful operation of the YMCA wellness center and group exercise programs. This role includes program development, staff management, and fostering relationships that promote health and wellness within the YMCA and the community. The Wellness Director is expected to spend substantial time working directly with members and participants, leading programs, providing fitness and wellness instruction, conducting orientations and assessments, coaching staff, and building relationships with the people the YMCA serves. The Wellness Director should be regularly present on the wellness floor and actively engaged in the member experience.
Requirements
- Bachelor’s degree in a related field or an equivalent combination of education and work experience.
- Minimum of two years of supervisory experience in wellness programming or related areas.
- AFAA, ACE, ACSM, or NSCA certification required.
- CPR/AED certification from the American Red Cross, American Heart Association, or American Safety & Health Institute (ASHI).
- Strong leadership skills with the ability to inspire and manage diverse teams.
- Excellent communication and interpersonal skills, both written and verbal.
- Strong analytical and problem-solving skills.
- Proficiency in budget management and program evaluation.
Responsibilities
- Oversee the daily operations of the wellness center and group exercise programs, ensuring high-quality member experiences and meeting/exceeding program enrollment targets.
- Maintain a consistent schedule of direct service to members and participants, devoted to direct program delivery, member engagement, instruction, coaching, and wellness services.
- Develop and implement a comprehensive wellness program menu and operating schedule designed to attract and retain members.
- Plan and manage health fairs and coordinate monthly wellness seminars to engage members and the community.
- Recruit, hire, train, schedule and supervise employees and volunteers, ensuring high-quality service to our members and a motivated and high-performing team.
- Conduct regular performance evaluations, maintain accurate records of staff certifications, and provide leadership development and training opportunities.
- Develop, manage, and monitor budgets related to wellness programs, ensuring fiscal accountability and alignment with YMCA objectives.
- Maintain clean, well-organized program areas and ensure adequate supplies and equipment to meet member needs.
- Develop and nurtures relationships with community organizations and agencies to support program growth and outreach.
- Represent and promote the YMCA at community events, meetings, and conferences related to wellness and health initiatives.
- Monitor and evaluate program quality and effectiveness, incorporating member feedback to improve offerings and overall satisfaction.
- Ensure compliance with YMCA policies, state and local health regulations, and safety standards.
- Oversee equipment maintenance and wellness floor layout to ensure a safe and functional environment.
- Monitor daily operations, enforce cleaning and disinfecting protocols, and ensure compliance with PPE requirements.
- Actively ensure the safety and well-being of all children by adhering to YMCA Buffalo Niagara’s Youth Protection Policies. Recognize, respond to, and immediately report any suspected abuse, policy violations, or safety concerns.
- Implement marketing plans and coordinate the distribution of wellness program information to maximize visibility and participation.
- Serve as a member of the YMCA management team, supporting overall organizational goals and objectives.
- Perform other duties as assigned.
Benefits
- Free health insurance
- Employer-paid group term life insurance (1x annual salary)
- Employer-paid long-term disability coverage
- Employee Assistance Program (EAP) through Child & Family Services
- A variety of voluntary benefit options
- Y Retirement Fund 403(b) plan with a generous 12% employer-paid contribution after eligibility requirements are met.
- Comprehensive paid time off program includes personal time off, holidays, and sick leave.
- Complimentary YMCA Buffalo Niagara membership
- Program discounts
- Ongoing training
- Extensive leadership development program
- Opportunities for career advancement
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What This Job Offers
Job Type
Full-time
Career Level
Manager
