Wellness Director

The Fellowship Family•Mount Pleasant, SC

60d•Onsite

About The Position

The Wellness Director is responsible for managing staff, ensuring effective employee relations, and maintaining clear communication regarding goals and direction. This role involves conducting performance meetings and competency checks to uphold Fellowship Home and State HFR standards. Key responsibilities include ensuring quality and operational effectiveness in resident care, admissions, and compliance with State HFR regulations. The position requires applying processes and procedures to maintain compliance, provide excellent care, and create value for residents. The Wellness Director will manage resident assessments, complete incident reports, and provide direct care to new admissions, residents with acute illness, or those experiencing a sudden change in condition. This includes timely communication with resident sponsors and healthcare providers regarding resident status. The role also ensures the daily routines for LPN Floor Supervisors, CMAs, and PCAs are completed, and oversees the operational effectiveness of medication rooms, med carts, and personal care stations, ensuring cleanliness, orderliness, and adequate stock of supplies and medications. Proficiency in using internal systems like Resident Manager and communication logs is essential for tracking resident and staff incidents. The Wellness Director will make recommendations for improvement and monitor employee use of these systems. Additionally, the role assists in establishing and implementing brand/image guidelines to promote services and meet occupancy standards, overseeing strategies for the admissions/sales process. The position ensures adherence to time and quality standards for medication passes, resident care, charting, and other duties. It involves the completion and regular updating of comprehensive resident care plans with input from all shifts, addressing activities of daily living. The Wellness Director also participates in staff hiring, orientation, training, continuing education, and development, including supervision, coaching, goal achievement, scheduling, leave approval, performance reviews, counseling, and discipline. Ensuring adequate staff coverage within budget parameters and overseeing the after-hours on-call schedule for crisis management are also key duties. The role requires a willingness to fill any hourly position as needed and maintaining a thorough understanding and application of the Department of Community Health’s Healthcare Facility Regulation Division’s Rules and Regulations for Assisted Living Communities.

Requirements

Degree as a Licensed Practical Nurse is required.
At least two years of experience in a supervisory role as an LPN/RN is required.
Must have compassion and a desire to serve the elderly.
Must be able to read and comprehend written instructions pertaining to the care and oversight of the residents.
Must be able to communicate verbally and in writing with peers and supervisors.
Must be able to communicate in English, both verbally and in writing, well enough to give instructions, relay information, and carry on effective interchange with staff and residents.
Must be able to relate well with others and provide a non-hostile workplace as well as receive direction from peers and supervisors with a positive attitude.

Nice To Haves

A Registered Nurse degree is preferred.

Responsibilities

Manage a highly motivated, well-trained staff, and effective employee relations.
Communicate effectively with all employees to ensure a positive and clear understanding of goals and direction.
Conduct routine performance meetings and competency checks with staff to ensure the effectiveness of Fellowship Home and State HFR standards.
Ensure quality and operational effectiveness in the areas of resident care, admissions, and State HFR compliance.
Apply processes and procedures to maintain proper compliance, and care, and to create value for existing and prospective residents.
Manage performance of resident assessments, complete incident reports, and carry out direct care to new admissions, residents with acute illness, residents with a sudden change of condition, etc.
Contact resident sponsor and/or home health/hospice/EMS about changes in resident condition in a timely manner as needed.
Ensure the same through the supervision of direct care staff.
Ensure the Daily Routine for LPN Floor Supervisor, Daily Routine for CMAs, and Daily Routine for PCAs is completed/implemented by each LPN Floor Supervisor/CMA/PCA each working day.
Ensure operational effectiveness of medication rooms, med carts, and personal care stations, including ensuring appropriate medications, wound care supplies, and treatment supplies are present.
Ensure medication rooms, med carts, and personal care stations are clean and orderly.
Ensure there is a proper quantity of needed medications in stock and as coordinated with the pharmacy, physicians, etc.
Become proficient in and ensure proper use of an internal system (Resident Manager) and communication log, while maintaining other such records as required to actively track incidents, illnesses, and happenings concerning the residents and staff.
Make recommendations for improvement to management and monitor employee use for proficiency and accuracy.
Assist in establishing and implementing appropriate brand/image guidelines for FHB to effectively promote services and to meet/maintain targeted occupancy standards.
Help ensure minimum census/occupancy levels for all departments are achieved as planned and oversee strategies and tactics used to ensure consistent and accurate actions are taken throughout the admissions/sales process.
Ensure that time and quality standards established by Fellowship Home are being met or exceeded and without error, including medication passes, general resident care, charting, filing, and other duties.
Ensure the completion of comprehensive resident care plans, involving participation from appropriate staff from all shifts, and ensure they are updated regularly to fit resident care needs, including activities of daily living (showering, walking, toileting, etc.).
Assist with staff hiring and orientation, training, continuing education, and staff development.
Supervise and coach employees including helping to achieve goals, setting schedules, approving leave, reviewing performance regularly, counseling, and discipline.
Ensure daily attendance of scheduled staff that allows for adequate floor coverage within allotted budget parameters.
Oversee the rotating on-call schedule for after-hours and holidays, and is available as needed for crisis management and emergencies.
Be willing to fill any hourly position, as needed.
Maintain understanding and awareness of the Department of Community Health’s Healthcare Facility Regulation Division’s Rules and Regulations for Assisted Living Communities, interpret them appropriately, and apply them to effectively achieve and maintain operational effectiveness.