Wellness Coordinator

Precision Wellness•Springfield, MO

18h•Onsite

About The Position

Who We Are At Precision Wellness, we help people leave better than they arrived. That mission shapes everything we do — from the way we greet guests at the front desk to the way we support them between visits. We are a high-end wellness studio blending massage therapy, yoga, esthetics, and advanced wellness technology to help people move better, feel stronger, and feel more like themselves again. We are not here for hype, pressure, or one-size-fits-all care. We believe in calm, personalized service, real results, and thoughtful follow-through. When we lead with value, integrity, and genuine support, we earn trust — and that trust is what helps us grow. As a Wellness Coordinator, you are often the first impression of Precision Wellness and a big part of what makes the experience feel clear, calm, and personal from the moment someone reaches out.

Requirements

Warm and positive presence
Empathy and emotional awareness
Professionalism and strong personal accountability
Proactive, service-minded energy
Ability to stay calm, kind, and clear under pressure
Strong verbal and written communication
Excellent active listening and professional phone etiquette
Organization and time management
Comfort managing calendars, bookings, and multiple priorities at once
Technical confidence with scheduling software, Microsoft Office, and data entry
Adaptability in a fast-moving environment
Attention to detail and follow-through
Dependability and the ability to work independently when needed

Nice To Haves

Steady, thoughtful, and deeply reliable demeanor
Calm leadership — you help set the tone for the day
Ownership — you notice what needs attention and follow through
Care for people — you make guests and teammates feel supported
Good judgment — you know when to handle something and when to ask for help

Responsibilities

Create a warm, polished, and highly organized guest experience while protecting the flow of the day, supporting the team, and helping each client feel welcomed, cared for, and confident in what comes next.
Welcome guests with warmth, professionalism, and presence.
Answer calls, texts, and messages with clarity and care.
Help guests understand services, memberships, scheduling options, and next steps.
Support check-in and check-out flow with accuracy and efficiency.
Create a front desk environment that feels calm, clean, and inviting.
Coordinate appointments with attention to provider fit, timing, and service flow.
Support rebooking, membership visits, and continuity of care.
Help prevent scheduling errors, gaps, and unnecessary confusion.
Communicate clearly with providers and team members throughout the day.
Anticipate needs and solve small issues before they become bigger ones.
Assist clients with questions about services, appointments, memberships, and policies.
Complete data entry and booking updates accurately.
Support daily operational tasks that keep the front desk organized and efficient.
Adapt quickly when the day shifts, while staying calm and professional.
Help create a guest experience that feels thoughtful, steady, and well cared for.