Wellness Coordinator - Outreach (Integrated Care Program)

UNIVERSITY MUSLIM MEDICAL ASSOCIATION INC•Huntington Park, CA

10d•$26 - $27•Hybrid

About The Position

The Wellness Coordinator is responsible for coordinating the provision of wellness services to increase access to culturally sensitive integrated mental health, physical health, and substance abuse treatment options.

Requirements

Successful completion and acceptable results of post offer physical examination, drug screening, and criminal background check
Requirements for vaccinations and preventative testing: Influenza, TB, MMR, TDAP
Minimum 3 years’ experience in similar role
Demonstrates high attention to detail
Commitment to providing exceptional Customer Service
Community Health Worker certification, eligibility, or commitment to becoming a CHW as part of role
Experience with, knowledge of, multi-ethnic and underserved communities.
Good oral/written communication, interpersonal
A demonstrated ability to maintain confidentiality and HIPAA standards
Proficiency in mathematics and analytical comprehension
Proficiency in Microsoft Word, Excel, Outlook and Access
Experience with electronic medical record systems
Strong communication and relationship building

Responsibilities

Enrollment assistance for public insurance programs.
Support implementation of outreach and engagement activities.
Manage client enrollment and follow up as needed.
Listen, identify, and recommend resources and services to help meet patient needs.
Promote the Integrated Care Program.
Provide individuals with information on UMMA’s services and help promote wellness and healthy behaviors.
Identify, recruit, screen and enroll individuals/families from the Under Represented Ethnic Population community into the program, including individuals/families that have a history of dropping out of services.
Demonstrates commitment to best customer service practices.
Identify and develop initiatives to promote patient satisfaction and advocacy efforts.
Able to multi-task on various applications and client needs simultaneously.
Data Entry of Outreach, Education, Activities for the ICP/ RRR Program
Submit monthly report of enrollment activities and other reports as assigned.
Working with individuals who are in Department of Mental Health (DMH) programs and have a history of dropping out of mental and medical services
Case Management
Other duties as assigned by department leads.