Wellness Consultant & Guide
About The Position
We are seeking a vibrant Guest Experience Manager to deliver outstanding service and build lasting connections at our location. If you thrive in a fast-paced, collaborative environment and bring positivity to every interaction, we want to meet you! We operate eight premier locations across San Antonio: Alamo Heights, Leon Springs, Bandera, 1604 & Bulverde, Shavano Park, Medical Center, Schertz, and TPC Parkway. Learn more about our supportive team, innovative training, and a people-first culture at The Inspire People. Hear from our teams directly: Why Work With Us? What Makes You a Great Fit Warm, approachable, and genuinely enjoy connecting with people. Calm under pressure and solution-focused when challenges arise. Attentive to details that enhance the guest experience. Motivated to meet goals and go the extra mile for guests and teammates. Available to work of 32+ hours/week, including a mix of mornings, evenings, and weekends. Reliable and flexible, with dependable transportation to travel between locations if needed. Tech-savvy and quick to learn, especially when using booking software and juggling multiple tasks. Customer service or sales experience is a plus — but a positive attitude and willingness to learn are what matter most.
Requirements
- Warm, approachable, and genuinely enjoy connecting with people.
- Calm under pressure and solution-focused when challenges arise.
- Attentive to details that enhance the guest experience.
- Motivated to meet goals and go the extra mile for guests and teammates.
- Available to work of 32+ hours/week, including a mix of mornings, evenings, and weekends.
- Reliable and flexible, with dependable transportation to travel between locations if needed.
- Tech-savvy and quick to learn, especially when using booking software and juggling multiple tasks.
- Customer service or sales experience is a plus — but a positive attitude and willingness to learn are what matter most.
Responsibilities
- Ensure smooth daily operations by managing bookings, welcoming, and checking out guests, and accurately processing payments.
- Drive sales of memberships, packages, retail items, and gift cards through personalized recommendations and product knowledge.
- Help uphold cleanliness and hygiene protocols by assisting with laundry, sanitation, and general cleaning duties.
- Resolve guest inquiries and concerns with professionalism and care, ensuring every guest leaves with a positive experience.
- Consult with guests to assess their needs and provide thoughtful recommendations for services that align with their expectations.
- Connect with guests to build rapport and create a warm, memorable experience throughout every interaction.
- Contribute to team culture centered on positivity, collaboration, and result-oriented solutions.
Benefits
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Employee discounts
- Flexible schedule
- Competitive starting pay and guaranteed annual raises
- Access major medical coverage (with employer contribution), plus dental, vision, and life insurance options to support your well-being.
- Earned PTO
- Free monthly services
- Generous team member discounts
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
