Wellness Coach

Services for the Underserved • Bronx, NY

5d • $50,000 - $55,000 • Onsite

About The Position

The Wellness Coach will assist agency consumers with accessing needed community services (medical, psychological, substance abuse, vocational, food, clothing, etc.) through the development of a referral network, referral and follow-up. This role involves providing case management, developing and monitoring individual service plans, and assisting consumers with problem-solving and crisis intervention. The coach will also accompany consumers on appointments, act as an advocate, identify and assist with daily living skills problems, and support facilities management in maintaining apartment standards. Additionally, the role includes providing supportive counseling, conducting home and hospital visits, maintaining relationships with therapeutic support services, documenting services, assisting with moves (including lifting, packing, and cleaning), participating in team activities, and serving as a liaison to community-based services. The position also requires participation in supervision and meetings, adherence to an on-call system for crisis intervention, and performing other assigned duties.

Requirements

• Bachelor’s Degree required
• Working knowledge of various computer programs including e-mail, Microsoft Word, Excel, PowerPoint and Windows Operating System

Nice To Haves

• Two years’ experience working with individuals with a history of homelessness, mental illness, substance use disorder and criminal justice involvement preferred.
• Experience in group work, tenant organization, case management, referral, and/or community outreach strongly preferred
• Experience or training in peer counseling or advocacy preferred
• Bilingual English/Spanish speaking preferred

Responsibilities

• Provide case management to assigned caseload
• Develop and monitor individual service plans in conjunction with agency consumers
• Assist agency consumers with problem solving and crisis intervention
• Accompany agency consumers on medical, psychiatric, and public benefit appointments, as necessary
• Act as advocate for consumer as appropriate; encourage and support self-advocacy
• Identification of any problems in daily living skills; hands on assistance and/or referral in addressing problems in daily living skills
• Support Facilities Management staff in ensuring maintenance of apartment standards as outlined by SUS. Including funding sources i.e.; OMH, DOHMH, OASAS, HPD, HRA
• Supportive counseling to agency consumers as needed
• Regular home visits and hospital visits, as necessary
• Maintenance of a strong working relationship with all therapeutic support services to ensure the best quality of care
• Documentation of all services in compliance with agency standards
• Assist with moves with consumers and staff; also include lifting, packing and cleaning
• Work as a member of the social service team in the development of off-site recreation, socialization, educational and skill building activities with a view towards community inclusion and integration
• Liaison to community-based services and groups including civic, social service government, and business organizations
• Participate in ongoing individual and group supervision, team meetings, case conferences, division meetings and training
• Adhere to on call cell phone system to facilitate crisis intervention, emergencies and other situations that require immediate action
• Other duties as assigned

Benefits

• health and wellness resources
• generous PTO
• professional development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level