Wellness Coach Lead

YMCA of Western North Carolina • Asheville, NC

13d • $14 - $0 • Onsite

About The Position

The nonprofit YMCA of Western North Carolina strengthens local communities through youth development, healthy living, and social responsibility. Founded in 1889, we engage more than 100,000 people – regardless of age, income, or background – to nurture the potential of children and teens, improve the region’s health and well-being, and provide opportunities to give back and support the community. We do this through seven YMCAs, dozens of program sites, and YMCA Camp Watia. As the state’s largest provider of licensed school-age childcare, we give more than 1,000 children a day the opportunity to learn, grow, and thrive. We are made up of people of all ages, from all backgrounds, working side by side to ensure that everyone can reach their full potential with dignity. Thus, we are “For All”. Our core values are caring, honesty, respect, and responsibility, and they guide everything we do. We are committed to being an organization that exposes and addresses social constraints that limit and/or negatively affect all humans from all walks of life. We recruit staff who are passionate about giving back to the community, helping people, and upholding our core values. For more information, please visit ymcawnc.org. ABOUT THE ROLE As a Wellness Coach Lead, you will be responsible for delivering exceptional and outstanding service to all members, guests, and program participants. You will be responsible for complete performance of implemented wellness strategies, including helping members set physical activity processes and outcome goals, learning how to monitor and evaluate progress, and developing self-management skills consistent with sustained health behavior and increased exercise-related competence. As a Wellness Coach Lead, you are instrumental in serving members through wellness programs as well as operational responsibilities of the Wellness department. You will lead, train, and motivate Wellness Coaches. They must perform program responsibilities in accordance with the policies, goals, values, and mission established by the YMCA of WNC.

Requirements

• Must be at least 18 years of age or older.
• Complete all Coach 1 and Coach 2 training and requirements
• CPR and First Aid certification is required within 90 days of hire
• Attention to detail, with a consistently high level of responsiveness and follow-up.
• Must have the ability and patience to instruct classes while using effective communication and human relations skills to handle situations with people of all socioeconomic levels.
• Ability to teach and explain information to members.
• Exceptional communication and customer service skills.
• Must be a self-starter and able to work independently.

Nice To Haves

• Personal trainer or group exercise certifications are preferred but not required.

Responsibilities

• Ensures that equipment and cleaning checklists for wellness equipment and supplies are completed during the shift.
• Completes required facility rounds, checking all wellness areas.
• Ensures proper implementation of wellness policies and procedures.
• Schedules, implements, and documents coaching connections during shifts.
• Creates and promotes a member-focused culture and models relationship-building skills (including Listen First) in all interactions by completing engagement tasks required by the department.
• Assists leadership with planning and implementation of wellness events at the YMCA.
• Assists leadership with management of Wellness floor needs, i.e., scheduling, equipment inventory/maintenance, special projects, or administrative work as assigned.
• Supports the recruitment and retention of members by implementing wellness strategies.
• Enforces all YMCA policies, rules, regulations, and procedures, including emergency and safety procedures.
• Performs other duties as assigned.

Benefits

• Free individual membership to all YMCA of WNC locations
• Discounted membership for household members
• Discounted program fees (swim lessons, youth sports, summer camp and more)
• Start a 403(b) smart savings account on day one of employment (optional) and begin eligibility for YMCA retirement plan
• Professional development opportunities through local and Y-USA trainings

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed