Wellness Center Therapy Assistant

Howard County Medical Center•St Paul, NE

4d•Onsite

About The Position

Howard County Medical Center invites applications for the position of a Wellness Center Therapy Assistant at its location in St. Paul, Nebraska. As a top 100 nationwide Critical Access Hospital and top 20 Rural Critical Access Hospital, Howard County has been providing quality, efficient health care since 1955. The Wellness Center/Therapy Assistant supports both the Wellness Center and Therapy Departments by delivering excellent customer service, assisting with patient and member flow, maintaining a safe and clean environment, and performing basic administrative and operational tasks. This employee will help ensure efficient daily operations and contribute to a positive patient and member experience. Howard County Medical Center competitive benefits package includes but is not limited to: Health Insurance HSA/FSA Dental Insurance Vision Insurance Life Insurance STD/LTD Insurance Accident Insurance Critical Illness Insurance Employee Assistance Program Long Term Care Additional Benefits: Mileage reimbursement (over 25 miles one way) Generous Paid Time Off Educational assistance opportunities Student loan repayment opportunities Free Access to new Wellness Center Referral bonus Opportunities

Requirements

High School Diploma or GED, required; coursework in health, fitness, or related fields is a plus.
Prior experience in a wellness center, gym, therapy clinic, or healthcare support role.
Basic knowledge of fitness equipment, exercise safety, or rehabilitation concepts.
Familiarity with scheduling systems, electronic health record (EHR) platforms or facility management software.
CPR/AED certification, or the ability to obtain within 6 months of hire.
Ability to perform light physical tasks such as lifting equipment, cleaning, or assisting with patient transport.

Nice To Haves

Strong interpersonal skills and customer service abilities; comfortable working with patients, members, and clinical staff.
Excellent communication skills with a friendly, professional demeanor.
Strong organization and time-management skills with attention to detail.
Ability to multitask effectively in a busy, fast-paced environment.
Dependable, adaptable, and able to work both independently and as part of a team.
Willingness to learn therapy and wellness center workflows, equipment, and procedures.
Demonstrated initiative and positive, service-oriented mindset.

Responsibilities

Assist therapy staff by preparing treatment areas, organizing equipment, and maintaining a clean, safe environment.
Support therapists with non-clinical tasks such as transporting patients, gathering supplies, and resetting rooms between appointments.
Manage scheduling functions including appointment reminders, patient check-in, and updating schedules as directed by therapy staff.
Maintain accurate documentation of attendance, cancellations, and other operational data.
Ensure equipment is sanitized and stocked according to department protocols.
Greet and check-in members, providing friendly, professional, customer service.
Monitor wellness center spaces to ensure cleanliness, safety, and proper equipment use.
Assist with basic administrative tasks such as filing, record updates, and front-desk support.
Support member inquiries, program information requests, and general navigation of wellness services.
Help maintain inventory of supplies and assist with minor equipment adjustments.
Maintain compliance with organizational policies, safety standards, and confidentiality requirements.
Demonstrate strong communication, multitasking, and organizational skills in a fast-paced environment.
Provide support for departmental events, wellness initiatives, or special projects, as assigned.
All other duties as assigned.