Wellness Center Staff

Greater Green Bay YMCA • Green Bay, WI

5d

About The Position

Under the general supervision of leadership, the Wellness Center Associate is responsible for ensuring a safe, welcoming, and supportive environment within the fitness center. This role monitors member activity provides guidance on proper equipment use and upholds safety and cleanliness standards. This position plays a key role in fostering member engagement, supporting healthy lifestyles, and ensuring exceptional experience for all members and guests.

Requirements

• An enthusiastic and engaging personality with a willingness to learn is essential.
• Must be at least 18 years of age.
• Ability to demonstrate basic exercises and safe movement techniques.
• Must be able to perform CPR and/or other first responder duties as trained.

Responsibilities

• Monitor the fitness center floor by actively observing member activity and equipment use, intervening when necessary to correct unsafe behaviors or misuse, and reinforcing YMCA policies and etiquette — ensuring a safe, respectful, and inclusive environment for all members and guests.
• Provide high-quality member assistance by demonstrating proper equipment operation, answering questions, and offering basic exercise guidance — enhancing member confidence, safety, and satisfaction with their fitness experience.
• Maintain facility cleanliness and equipment functionality by routinely cleaning and sanitizing all fitness areas, organizing weights and accessories, and inspecting machines for proper operation — resulting in a clean, professional, and well-maintained environment that promotes member trust and health.
• Respond promptly to emergencies by following YMCA safety protocols, administering first aid or CPR if certified, and communicating effectively with leadership — ensuring timely and effective care for members and the prevention of further injury or risk.
• Foster positive member relationships by greeting members by name, initiating friendly conversations, and creating a welcoming atmosphere — building a sense of belonging and strengthening member retention.
• Support YMCA programs and initiatives by sharing information about upcoming classes, events, and wellness opportunities — increasing member engagement and participation in the Y community.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed