Wellness Center Staff - Days and/or Weekends

Grand Traverse Bay YMCA•Traverse City, MI

4h•Onsite

About The Position

The Wellness Center Staff support the work of the YMCA by creating a welcoming environment for all and engaging new and existing members in achieving their health and wellbeing goals by connecting them to others and group programming such as group fitness, personal training and more. This role will assist in the day-to-day flow and operations of the wellness center to provide the best possible member experience.

Requirements

At least 16 years of age
Certifications required within 30 days of hire: CPR/AED and First Aid, The Y’s Foundations of Strength & Conditioning
Excellent interpersonal and problem-solving skills
Ability to relate effectively to diverse groups of people from all social and economic segments of the community
Basic working knowledge of computers
Possess a strong understanding of the YMCA and its purpose, mission and values

Nice To Haves

Previous customer service and wellness related experience preferred

Responsibilities

Support members in their desired behavior change goals as directed in training
Answer questions from members to support them in achieving their goals related to healthy living
Maintains working knowledge of wellness trends, as provided by supervisor, to provide accurate and effective information and support to members
Build effective, authentic relationships with members
Maintain cleanliness and safety of entire wellness floor and equipment according to the schedule or as requested by supervisor
Maintain safety of entire wellness floor and equipment, particularly following through on upholding YMCA policies and procedures
Respond to emergency situations effectively and efficiently
Attend all staff meetings
Upon completion of proper training, provide “Smart Starts” to members
Perform other duties as assigned by direct supervisor