Wellness Buyer

The Common Market•Frederick, MD

5d•Onsite

About The Position

The Wellness Buyer is responsible for ordering Wellness goods through proper buying procedures, ensuring timely and accurate orders to monitor inventory turns. This role involves managing product rotation, stocking, and maintaining appropriate signage within the Wellness department. The buyer will utilize internal reports and external market trends to anticipate customer needs, coordinate new product introductions and sales with the Wellness Manager and Liaison, and oversee customer special orders. Additionally, the position requires maintaining the neatness and cleanliness of the Wellness area, providing excellent customer service, and supporting the co-op's core values and Code of Conduct. The buyer will also participate in department trainings, maintain communication with management, and monitor department waste and spoilage. Other duties as assigned.

Requirements

High School Diploma or equivalent education or experience.
A minimum of one (1) year’s experience in a retail environment.
A minimum of one (1) year’s experience and familiarity with natural foods.
Supports the co-op’s core values and aligns with the Co-op Code of Conduct.
Must possess a high level of initiative and demonstrated ability to utilize resources effectively.
Excellent customer service skills and the ability to interact positively with others.
Comfortable with sales and promoting products to customers.
Willingness to take on responsibilities and challenges.
Ability to work independently.
Committed to team work and collaboration.
Views change as inevitable, good, and healthy.
Must possess good organization and communication skills.
Knowledge of organic food, farming, sustainability, health and nutrition.
Adapts readily based on evolving co-op needs or in response to feedback.
Maintains composure in highly stressful or adverse situations.
Computer proficiency and familiarity with MS Office Suite.
Available for work on a consistent and timely basis with infrequent unplanned absences.

Responsibilities

Orders Wellness goods through proper buying procedures.
Follows outlined procedures, including proper rotation and overstocking practices.
Ensures orders are placed in a timely manner and accurate to monitor inventory turns.
Confirms product dates and pulls any expired product daily; rotates and stocks throughout shift.
Assists in ensuring appropriate signage is present throughout Wellness.
Utilizes internal movement reports to ensure correct ordering practices.
Follows external market trends to anticipate customer needs.
Coordinates with Wellness Manager and Wellness Liaison to bring in new products or companies.
Coordinates with Wellness Manager and Wellness Liaison to implement sales.
Frequently consults Promotion and Coop Deals files to ensure prompt and accurate implementation of sales.
Orders and oversees customer special orders.
Assists in maintaining neatness and cleanliness throughout Wellness.
Maintains a high level of customer service to internal and external customers.
Supports co-op core values and aligns with the Co-op Code of Conduct.
Provides prompt, knowledgeable service and assists in finding items or identifying prices.
Builds and maintains customer satisfaction with the products and services offered by the co-op.
Participates in department trainings through Expert Voice and department facilitated trainings.
Maintains a high level of communication with the Wellness Manager, Assistant Manager and Liaison.
Maintains and monitors department waste and spoilage.