Wellness Associate (On-site)

Fitlife Foods•University Park, FL

1d•Onsite

About The Position

Fitlife Foods is the leading multi-channel prepared meals company in Florida and Georgia. Since 2011, we’ve grown to 12 retail locations plus an eco-friendly concierge home delivery subscription business. We power people to be their best through chef-crafted prepared meals and personalized wellness coaching. Our core values — Winning, Ownership, Purpose, Gratitude, and Curiosity — aren’t just words on a wall. They guide us every day and create a culture where autonomy, mastery, and purpose fuel both personal and professional growth. We’re on the lookout for people who share our belief in the power of wellness to transform lives. A great Fitlife Wellness Associate is: Passionate about health and wellness and understands how balanced nutrition and active living create real change. Naturally engaging, with a talent for creating memorable customer experiences. Competitive in spirit, with a drive to meet goals and empower others along the way. A true team player who loves collaboration and celebrates growth with others. Someone who spreads optimism and gratitude, knowing positivity inspires better choices. Highly motivated to succeed and excited to contribute to the team’s success.

Requirements

Confidence in connecting with customers and building strong relationships.
Excellent communication and interpersonal skills.
High energy and a genuine desire to help others.
Curiosity and eagerness to learn the stories behind our products.
Gratitude and positivity, with a “winning” mindset that uplifts customers and teammates.
Reliable availability, especially on Sundays and Mondays, to meet community needs.
Ability to safely lift and move items up to 50 pounds as part of shipment and inventory responsibilities.

Responsibilities

Create engaging, interactive customer experiences that educate and inspire.
Provide personalized meal recommendations tailored to each customer’s needs.
Communicate clearly and effectively with customers to support their weekly meal schedules.
Conduct wellness consultations, including BIA scans, and provide tailored guidance for body composition goals.
Assisting/accommodating all new and returning customers.
Guiding new customers through our company's 'Why,' along with touring the store and aiding further with any questions concerning nutritional and/or processes.
Acquire and maintain knowledge of full menu items with depth, and adapt to changes.
Daily retail operations entail: Organizing and/or restocking the cooler and retail inventory, which also includes putting deliveries away.
Maintaining proper appearance and cleanliness of self and store.
Packing and storing online orders appropriately.
End of day counting cooler inventory and prepping the store for the next day.
Providing wellness guidance and running BIA scan sessions with customers, along with potential follow-up discussions.
Promoting and recording loyalty reward point items.
Promoting and selling Member Meal Accounts to new and existing customers for customer retention.
Nourishing customer and community relationships.
Testing and providing feedback on company VIP test meals as they are presented.
Completing any required menu and/or VIP test meal evaluations.
Marketing/networking with local wellness businesses for partnership and/or community events.
Representing Fitlife Foods' proven process in totality via capacity, capability, and desire.