Well Service Product Strategy Manager

Caterpillar Inc.Houston, TX
Onsite

About The Position

This role serves as the single point of accountability for defining and executing Caterpillar’s Well Service segment strategy, owning long term product direction, investment prioritization, and portfolio strategy across a global footprint. As the Well Service Product Strategy Manager, you will lead front end strategy for current and future products and services, working directly with customers, regional teams, and cross functional partners to identify market opportunities, develop business cases, and guide R&D investments that drive profitable growth and long term market leadership.

Requirements

  • Strong understanding of Well Service and Hydraulic Fracturing applications, equipment, and operating environments (e.g., natural gas and diesel engines, power systems, pumps, transmissions, or adjacent technologies).
  • Demonstrated ability to build strong relationships with internal and external customers and stakeholders
  • An entrepreneurial product manager mindset focused on solving customer problems while driving profitable growth.
  • Demonstrated ability to analyze and synthesize a wide range of market data into a clear and compelling product strategy
  • Comfort operating in ambiguity, balancing competing priorities, and making decisions with imperfect information.
  • Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
  • Strategic Thinking: Knowledge of the importance of "big picture" thinking and planning; ability to apply organizational acumen and competitiveness to identify and maintain focus on key success factors for the organization.
  • Data Gathering & Analysis: Knowledge of data gathering and analysis tools, techniques, and processes; ability to collect and synthesize data from a variety of stakeholders and sources in an objective manner to reach a conclusion, goal, or recommendation.
  • Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
  • Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
  • Value Selling: Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.

Responsibilities

  • Provide segment strategy leadership for all products sold worldwide in the Well Service Industry. This will include identifying areas for growth within the industry, evaluation of new technologies, long-term forecasting, business case development, and strategy implementation to support new business development for the Well Service Industry.
  • Own global segment strategy through direct engagement with regional teams and dealers to address customer needs, regulatory requirements, and competitive dynamics.
  • Build relationships with key customer stakeholders to align Caterpillar’s product strategy with the thought and technology leaders in the industry.
  • Travel regularly to gather information about customer needs, market dynamics, the competitive landscape and Caterpillar’s position in the industry.
  • Synthesize market research and customer needs to cast the vision of where the industry will be headed in the short, medium, and long term.
  • Develop multi-generation product plans for the key products in the Well Service industry with an intense focus on customer acceptance, Caterpillar profitability, and market leadership.
  • Influence and align cross functional teams (Engineering, Marketing, Services, Supply Chain, Finance, and Regions) to execute segment strategy without direct authority.
  • Develop and refine product requirements, and the necessary business cases to launch and support New Product Introduction (NPI) programs within Caterpillar.
  • Prioritize R&D investments across the Well Service portfolio to maximize long term value creation, IRR and strategic alignment

Benefits

  • Medical, dental, and vision benefits
  • Paid time off plan (Vacation, Holidays, Volunteer, etc.)
  • 401(k) savings plans
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (FSAs)
  • Health Lifestyle Programs
  • Employee Assistance Program
  • Voluntary Benefits and Employee Discounts
  • Career Development
  • Incentive bonus
  • Disability benefits
  • Life Insurance
  • Parental leave
  • Adoption benefits
  • Tuition Reimbursement
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