Well Pump Technician Helper

Carroll Water•Cockeysville, MD

About The Position

Carroll Water is hiring a dependable, motivated Well Pump Technician Helper for its Well and Pump Division. This full-time, year-round, field-based role offers hands-on work outdoors and training toward a skilled-trade career. Prior well pump experience is not required; the company is willing to train a candidate with a strong work ethic, willingness to learn, and commitment to safety. The technician helper assists with well pump installation, service, troubleshooting, repair, and maintenance; supports drilling and pump crews at jobsites; and helps transport, organize, and maintain tools, materials, vehicles, equipment, and safe, orderly work areas. The role involves operating tools and equipment as trained and authorized, communicating professionally with customers and coworkers, and traveling to residential, commercial, and other jobsites throughout the service area. Training and certification opportunities are provided. This is a physically active position requiring lifting and carrying items up to approximately 50 pounds, prolonged periods of standing and movement, and work in varied positions, terrain, access conditions, and weather. Driving is essential, and employment is contingent on meeting and maintaining the company's driver and insurance requirements. Offers are contingent on applicable pre-employment checks and verification. Carroll Water is a family-owned and operated company founded in 1983. It provides well drilling, well pump, and water treatment solutions to residential, commercial, agricultural, and industrial customers in Maryland, Pennsylvania, Delaware, and Virginia. The company describes its workplace as team-oriented and family-focused and emphasizes quality workmanship, customer service, safety, and employee development.

Requirements

Valid driver's license with an acceptable driving record; must meet the company's motor vehicle record requirements and remain insurable under its vehicle insurance policy.
Strong work ethic and willingness to learn a skilled trade.
Dependability, punctuality, and a positive attitude.
Ability to work effectively independently and as part of a team.
Comfort working outdoors in varying weather conditions.
Ability and willingness to learn to safely operate tools, equipment, machinery, and company vehicles.
Ability to follow instructions, safety procedures, and company policies.
Strong communication and professional customer-service skills.
Willingness to travel to customer and job sites throughout the service area.
Ability to regularly lift, carry, and move tools, equipment, materials, and components weighing up to approximately 50 pounds; heavier items may occasionally be moved with assistance or appropriate equipment.
Ability to stand, walk, bend, stoop, kneel, crouch, climb, and work in various positions for extended periods.
Ability to work on uneven terrain, in confined or limited-access areas, and around residential and commercial jobsites.
Ability to use hands and arms repetitively to operate tools, equipment, and machinery.
Ability to work outdoors in heat, cold, rain, and other environmental conditions, and to safely enter and exit company vehicles and equipment.
Successful completion of applicable pre-employment requirements, including background check, motor vehicle/driving record check, and verification of identity and authorization to work in the United States.

Nice To Haves

Experience in well drilling, pump systems, plumbing, electrical, mechanical, construction, HVAC, or another skilled trade.
Experience operating tools, equipment, or machinery.
CDL or willingness to obtain a CDL.

Responsibilities

Assist with installation, service, troubleshooting, repair, and maintenance of well pump systems and related equipment.
Assist drilling and pump crews with daily jobsite operations and well drilling and pump service activities.
Load, unload, transport, and organize tools, materials, and equipment.
Operate company vehicles, hand tools, power tools, and equipment as trained and authorized.
Follow jobsite safety procedures and company policies.
Maintain clean, organized, and safe jobsites, vehicles, tools, and equipment.
Communicate professionally and respectfully with customers and team members.
Travel to residential, commercial, and other jobsites throughout the company's service area.
Participate in training and certification programs to develop technical skills.
Perform other related duties as assigned.