Welcome Desk Associate- be FITNESS

Geronimo Hospitality GroupDelafield, WI
Onsite

About The Position

STEP INTO THE BIG LEAGUES Geronimo Hospitality Group ain't your normal work environment. We are a collection of award-winning boutique hotels, restaurants and clubs with cool people who believe THE STATUS QUO SUCKS and we do everything we can to live by that motto. At Geronimo Hospitality Group, we don’t raise the bar. We are the bar. We create destinations, not pit stops, and we’re looking for people who are ready to join a team that pushes boundaries and values hard work every day. beFITNESS beFitness is about living a happy, healthy life and pursuing the best version of ourselves. We focus on helping our members achieve their fitness goals and fulfilling all of their active lifestyle needs.

Requirements

  • 16 years of age or older
  • Previous customer service experience
  • Basic computer knowledge
  • Punctual and can maintain a positive and professional attitude
  • Able to deal with unpleasant or angry people with the need to problem solve difficult situations
  • Able to adapt to a frequently changing environment
  • Able to stand for long periods of time
  • Able to use your hands to finger, handle or feel objects, tools or controls, and reach with hands and arms
  • Able to occasionally lift and/or move up to 50 pounds
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
  • U.S. Work Authorization

Responsibilities

  • Greet and check in members and guests upon arrival to the Club
  • Book appointments and reservations for members
  • Understand and anticipate the needs of our members; be attentive, listen carefully and follow through; provide exceptional customer service
  • Perform opening and/or closing duties, as required
  • Answer and transfer phone calls
  • Provide membership sales team with guest/prospect lead contact information
  • Walk through the facility and greet members, pick up abandoned towels, and keep floor clear of debris

Benefits

  • Employee Discounts
  • Paid Time Off
  • Training & Development Opportunities
  • 401K
  • Medical Benefits
  • 24/7 Online Care
  • Pet Insurance
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