Welcome Centre Assistant

Grandview Children s Centre•Ajax, ON

1d•CA$26 - CA$31•Onsite

About The Position

Grandview Kids provides an array of specialized programs, rehabilitation services, and outpatient clinical treatments to children and youth with physical, communication, and developmental needs. Programs and services – which are delivered at the Centre, in the community, at schools, and in-home – include: medical consultation, assessment, and diagnosis; audiology, autism support; complex care program; occupational therapy; physiotherapy; respite services; social work; speech-language pathology; therapeutic recreation; and family engagement. Grandview Kids actively participates in research to support innovation in rehabilitation science, to advance organizational capabilities, and to better serve caregivers and the developmental needs of their children and adolescents. As an organization, we are dedicated to inspiring possibilities, fostering development, and supporting growth and personal achievement with our clients, caregivers, and team members. Though a collaborative, multi-disciplinary approach, members of Team Grandview strive to provide culturally-safer, inclusive, and innovative evidence-informed care that meets the unique needs of each client. Grandview Kids is now accepting applications for the position of: Welcome Centre Assistant (Contract Full– Time) – 1 Position Contract Full Time – 37.5 hours per week – Will include days, evenings, Saturdays Salary: $26.11 per hour - $30.54, depending upon experience August 2026 – March 31st, 2027 Onsite / In-Person If you are looking for an opportunity that offers personal and professional rewards, that makes a real difference and enriches the lives of others, then Grandview Kids is the place for you! Under the general direction of the SE Business Lead, the Welcome Centre Assistant carries out administrative duties essential to the efficient operation of the Welcome Centre; supports Grandview Children’s Centre’s (Grandview Kids’) Internal Emergency Response Team (IERT); supports Grandview Kids Purchased Services and community room booking and scheduling needs; provides Welcome Centre training/orientation as required; provides/supports the pool, gymnasium, café and community spaces; maintains communication with all other staff members; supports departmental/Centre efforts in Quality Management activities as required; participates in education, orientation and public relations as required; maintains a safe work environment, and performs other duties as required. As a member of the Corporate Services team, the Welcome Centre Assistant may also assist in various tasks, assignments and projects as required.

Requirements

Diploma or certificate in Business Administration, or equivalent
At least two years related experience preferred
Computer skills in a Windows environment using MS Office
Flexible, reliable, with previous experience in a healthcare environment an asset
Great communicator
Excellent at managing their time
Comfortable working independently
Ready to take the lead when necessary

Responsibilities

Processing a wide variety of non-clinical material including correspondence, forms, handouts etc. in accordance with approved procedures.
Arranging photocopying and distribution of prepared materials in accordance with approved procedures;
Attending to all necessary documentation on a daily basis and supporting the mail/courier processes
Providing information and routing of calls through the general enquiries function of voice mail;
Directing clients and visitors as required;
Support Grandview Kids’ Internal Emergency Response Team (IERT) process by: Monitoring and receiving requests for assistance and responding to and dispatching IERT as required
Performing emergency staff communications via paging as required
Maintaining an organized approach to front desk processes, and proficiency in all aspects of the Welcome Centre
Performing orientation to Welcome Centre procedures as required
Other duties as assigned