Weekend Triage Mental Health Counselor (remote), Emergency Services

Beth Israel Lahey Health•Haverhill, MA

6d•$22 - $29•Remote

About The Position

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Under the direction of the Master’s Level Triage Clinician, you will triage calls and prioritize clinicians and other resources. The ideal candidates will have a positive attitude, the ability to adapt to changes in the workplace and to work cooperatively and effectively with others.

Requirements

Bachelor’s Degree in Psychology or related field.

Nice To Haves

Positive attitude
Ability to adapt to changes in the workplace
Ability to work cooperatively and effectively with others

Responsibilities

Provide procedural direction and support to crisis clinicians by phone and/or face, as needed.
Provide assistance with Detox Admissions for the Treatment Centers in Danvers and Tewksbury.
Answer phones and provide initial phone assessment.
Maintain awareness and monitor activity of active and pending cases.
Provide assistance to clinicians with bed searches, insurance verifications/authorizations, resource and system knowledge sharing.
Serve as the primary liaison between the organization and other providers such as hospital emergency rooms to ensure quality of care.
Act as a conduit for the flow of information regarding programmatic updates and clinical procedural alerts.
Collect and record data and statistics for various reporting needs of the program, including triage log on computer.
Provide feedback to Program Director regarding issues affecting shift performance.