Weekend Support Staff

KEY POINT HEALTH SERVICES INC•Dundalk, MD

2d•$19 - $19•Onsite

About The Position

Weekend Support Staff provides comprehensive services through on-site and off-site programs in the County Residential Rehabilitation Program. Services include case management, psychoeducation, crisis intervention, advocacy, and community liaison work. The role supports clients with medication monitoring and education for self-dosing, and teaches community skills and activities of daily living in individual and group settings. The employee completes timely and accurate shift logs, incident reports, and service notes; assists Rehabilitation Counselors and other staff; and completes 20 hours of required training per year. The position follows facility safety rules, agency ethics, and Key Point Health Services’ mission, philosophy of care, and policies. Other duties may be assigned to support program goals, including scheduling client appointments and coordinating with treatment-team members as needed. The Support Staff reports directly to their immediate supervisor and/or the Program Director, and coordinates with agency professionals and outside agencies as part of an interdisciplinary team. Work takes place in office and community settings, including clients’ residences, with local travel between locations. The role may involve repetitive computer, keyboard, and mouse use. Overnight travel may be expected; out-of-state travel is not expected. The position is not required to work in uncomfortable levels of heat, cold, light, or noise, or in environments considered detrimental to health. The position is part-time and scheduled Saturdays and Sundays from 7:00 a.m. to 3:30 p.m. Pay is $18.75 per hour.

Requirements

High school diploma.
No experience required.
Either experience or education related to the population served is desirable.
Knowledge of the DSM and relevant symptoms of common diagnoses in Residential Rehabilitation Program settings is desirable.
Ability to demonstrate advocacy and case-management skills.
Strong writing, interpersonal, and oral communication skills.
Understanding and sensitivity when serving culturally diverse and/or special-needs populations while maintaining patient confidentiality.
Ability to meet the physical requirements of the role, including standing, walking, handling objects or controls, reaching, communicating, sitting, climbing stairs, balancing, and occasional stooping, kneeling, crouching, or crawling.
Ability to frequently lift or move up to 10 pounds and occasionally lift or move up to 25 pounds.
Ability to travel locally between work locations; overnight travel may be required.

Nice To Haves

Experience or education related to the population served.
Knowledge of the DSM and symptoms of common diagnoses in Residential Rehabilitation Program settings.

Responsibilities

Provide case management, psychoeducation, crisis intervention, advocacy, and community liaison services through on-site and off-site programs.
Complete shift logs, incident reports, and service notes accurately and on time.
Monitor medications and provide education to support clients’ self-dosing.
Teach community skills and activities of daily living in individual and group settings, as needed.
Assist Rehabilitation Counselors and other staff as needed.
Complete the required 20 hours of training per year.
Follow department and facility safety rules and regulations, agency ethics, and Key Point’s mission, philosophy of care, and policies.
Schedule client appointments as needed and coordinate with treatment-team members.
Coordinate services with agency professionals and outside agencies as part of an interdisciplinary team.
Perform other duties as needed to achieve program goals and objectives.
Travel locally between the office, clients’ residences, and community settings.