Weekend Scheduler
About The Position
Elite Home Care is a non-medical home care company specializing in helping seniors to remain independent in their homes. We also have Adult Day Centers and Transportation . Come join our fast growing company as we provide quality care to seniors and adults! We currently provide services in the Upstate and have recently expanded to the Coast. General Description: The Scheduler is chiefly responsible for managing the schedule for all clients for multiple offices on the weekends. The applicant must have excellent communication and customer service skills. The applicant should also be comfortable with learning new computer applications. Scheduler is responsible for monitoring all clock ins, ensuring all caregivers are present at their shift. The scheduler will answer calls from caregivers and clients and assist with their needs. The scheduler will also manage caregiver call outs by trying to find a replacement caregiver when a call out occurs. Scheduler may also assist with interviewing caregivers at times, on boarding new caregivers during orientation.
Requirements
- Excellent communication and customer service skills
- Comfortable with learning new computer applications
- High School Diploma/ GED
Nice To Haves
- Preferred experience with scheduling and healthcare
- Experience in clinically working with other adults in either acute or residential/long term care settings.
- Experience in clinically working with older adults with memory concerns such as Alzheimer's Disease and Dementia Diagnoses.
Responsibilities
- Managing the schedule for all clients for multiple offices on the weekends
- Monitoring all clock ins
- Ensuring all caregivers are present at their shift
- Answering calls from caregivers and clients and assist with their needs
- Managing caregiver call outs by trying to find a replacement caregiver when a call out occurs
- Assisting with interviewing caregivers at times
- On boarding new caregivers during orientation
- In the event of a call out, the Scheduler will either fill the shift or as last resort cover the shift themselves
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
