Weekend On-Call Scheduling Coordinator

Trove Home Care • Charlottesville, VA

5d • $23 - $25 • Remote

About The Position

This position will primarily provide rotating weekend coverage, averaging approximately 4–8 working hours per weekend when scheduled. This person will also serve as backup support when members of our current on-call team are out of the office or on vacation. Additional holiday coverage may occasionally be available depending on the needs and availability of the existing team. Because this is an on-call scheduling role, actual working hours may vary depending on caregiver call-offs, scheduling changes, and other after-hours needs.

Requirements

• High school diploma or GED required.
• Proficient with computers and smartphones with access to reliable internet.
• Ability to multitask and remain professional and customer service-oriented when handling unexpected scheduling needs.

Nice To Haves

• 1–2 years of scheduling experience preferred, particularly in home care or healthcare.
• Experience with WellSky is highly desired.
• Working knowledge of HIPAA compliance procedures.
• Strong communication and problem-solving skills.
• Ability to work independently and make timely, informed decisions.
• Strong organizational skills with excellent attention to detail.
• Comfortable communicating by phone and text with caregivers, clients, and families.

Responsibilities

• Respond to caregiver call-offs, scheduling conflicts, and urgent after-hours needs in a timely manner.
• Coordinate caregiver coverage using our scheduling system and by contacting available caregivers.
• Monitor caregiver shift notifications, including clock-ins and clock-outs.
• Communicate professionally with caregivers, clients, families, and members of the Trove team regarding scheduling changes.
• Document conversations, scheduling changes, and necessary follow-up within WellSky.
• Provide additional on-call coverage during team vacations and planned absences.
• Follow established company policies and escalation procedures when handling after-hours situations.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED