SACC Site Director

Montclair YMCA • Montclair, NJ

2d • Onsite

About The Position

This position supports the work of the YMCA, a leading non-profit charitable organization committed to strengthening community through youth development, healthy living and social responsibility. Under the direction of the Chief Operating Officer, the Weekend Membership Services Representative creates a welcoming first impression while efficiently handling member transactions and inquiries. At the YMCA of Montclair, we strive to be the Employer of Choice, provide World-Class Service, and be the Charity of Choice. Our goal is to be a place where employees are empowered and excited to come to work. All staff ensure that members experience customer centric, individual attention each and every day. We strive to be the preferred partner collaborating with others, identifying and meeting our community needs.

Requirements

• Minimum 2 or more years of experience required
• Must have a CPR/AED and First Aid Certification OR get certified within 90 days of employment
• Knowledge of and commitment to the mission of the YMCA and its capacity to build strong kids, families, and communities. The ability to articulate and model the YMCA’s four core values of Caring, Honesty, Respect and Responsibility are essential
• Flexibility to adjust in a changing environment
• Exceptional interpersonal, written and verbal communication skills
• Strong organizational, time management, attention to detail, problem-solving and analytical skills. Able to plan, organize, and implement projects and follow up as required
• Reliable transportation is required.
• Must be able to lift up to 50lbs.

Nice To Haves

• Experience working in a nonprofit organization.

Responsibilities

• Greet every member and guest with professionalism and warmth
• Verify membership status and manage guest access policies
• Answer questions regarding programs, schedules, and facility use
• Process memberships, program registrations, and payments accurately
• Maintain confidentiality of member information
• Balance cash drawer and follow financial procedures
• Act as incident commander during emergencies
• Monitor lobby activity and report concerns
• Maintain cleanliness and organization of front desk and waiting areas
• Assist with basic administrative tasks as assigned
• Adhere to policies related to boundaries with members, volunteers, staff, and participants.
• Attend required Abuse Risk Management training and adhere to procedures related to managing high-risk activities and supervising members and participants.
• Report suspicious or inappropriate behaviors and policy violations and follow mandated abuse reporting procedures.
• Ensure members, volunteers, and vendors are properly signed in and signed out; ensure only authorized employees, members, volunteers, and vendors are allowed in the facility.

Benefits

• YMCA Membership: Enjoy access to our YMCA facilities at no cost.
• 25% Discount on various YMCA Programs
• Employee Referral Bonus: Earn rewards for referring qualified candidates.
• Employee Discounts: Access exclusive discounts on various products and services.
• Paid Time Off (PTO): Eligibility after 90 days of employment.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed