Weekend Concierge - Senior Living

Allegro Senior Living•Jacksonville, FL

7d•Onsite

About The Position

Alto Duval Station is seeking a warm, professional Concierge to be the welcoming face of our senior living community every weekend. You'll be the first person residents, families, and visitors encounter — and your friendly, calm presence sets the tone for everyone who walks through our doors. The Receptionist performs receptionist and diverse business office duties that are technical and detailed. In performing these duties, the Receptionist is the first point of contact for anyone coming to the Community.

Requirements

Must be a minimum of 18 years of age.
Minimum one (1) year experience as receptionist in a professional business environment.
Must have working knowledge of appropriate Microsoft Office programs.
Must have working knowledge of office equipment such as copy machine, calculator, and multi-line telephone system.
Must have positive Criminal Background Screening.
The Community is a drug free workplace; associates are subject to adherence to the Company Drug Free Workplace policy.

Nice To Haves

Pay attention to detail, be organized, and be able to multi-task.
Must have demonstrated teamwork skills.
No experience required. Just a genuine love for people and a commitment to making every interaction count.
Are warm, friendly, and naturally put people at ease
Are dependable and take your weekend commitment seriously
Have strong communication skills — in person and on the phone
Are organized and comfortable managing a busy front desk

Responsibilities

First point of contact via telephone and walk-in traffic with prospects, residents, family, associates, and vendors.
Greet all guests, visitors, residents, and vendors in a positive, friendly manner while ensuring a welcoming Community atmosphere is established.
Answer the telephone, take messages, greet, and direct visitors and vendors to the appropriate party.
Responsible for the daily retrieving, preparing, and distributing of both incoming and outgoing mail, courier services, and packages.
Maintain confidentiality of all pertinent resident, associate, Community and Company information deemed as such.
Receive resident requests for maintenance in their apartments using the Company Work Order system.
Other job duties assigned – see full job description.