Weekday AM Support Staff

KEY POINT HEALTH SERVICES INCDundalk, MD
$19 - $19Hybrid

About The Position

Support Staff is responsible for the comprehensive services offered through on-site and off-site programs. This includes case management, psycho education, crisis intervention, advocacy, and community liaison. Timely and accurate completion of all documentation such as shift logs, incident reports, and service notes. Medication monitoring and education to support self-dosing of medication. Teaching community skills including ADLs as needed in both individual and group settings. A Rehab Counselor will assist in the transportation of clients between residences, office, and community locations as needed. Assist the Rehabilitation Counselors and other staff as needed. Maintaining their level of skill by completing the required 20 hours per year of training. In addition, each employee is expected to abide by all safety rules and regulations of the department and facility. Support Staff is responsible for carrying out the mission, philosophy of care and policies of Key Point. They also perform other duties as needed to achieve program goals and objectives. May be responsible for scheduling client appointments as needed and coordinating with treatment team members. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Requirements

  • High school diploma
  • No experience required

Nice To Haves

  • Experience or education related to the population served.
  • Knowledge of the DSM and relevant symptoms of common diagnoses within RRP programs.
  • Proficiency in advocacy skills.
  • Proficiency in case management skills.
  • Ability to express oneself well through writing, interpersonal, and oral communication skills.
  • Understanding and sensitivity to serving culturally diverse and/or special needs populations.
  • Maintain patient confidentiality.

Responsibilities

  • Provide comprehensive services through on-site and off-site programs, including case management, psycho education, crisis intervention, advocacy, and community liaison.
  • Complete documentation such as shift logs, incident reports, and service notes in a timely and accurate manner.
  • Monitor medication and provide education to support self-dosing.
  • Teach community skills, including Activities of Daily Living (ADLs), in individual and group settings.
  • Assist with the transportation of clients between residences, office, and community locations.
  • Assist Rehabilitation Counselors and other staff as needed.
  • Maintain skill level by completing 20 hours of training per year.
  • Abide by all safety rules and regulations of the department and facility.
  • Carry out the mission, philosophy of care, and policies of Key Point.
  • Perform other duties as needed to achieve program goals and objectives.
  • Schedule client appointments and coordinate with treatment team members as needed.

Benefits

  • Equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
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