Wedding and Events Coordinator

The Cliffs Hotel and Spa•Shell Beach, CA

1d•Onsite

About The Position

The Cliffs Hotel & Spa is the premier oceanfront hotel on the Central Coast, offering beautiful ocean views and a team known for outstanding customer service. As a locally owned business and proud supporter of the Central Coast Community, The Cliffs Hotel & Spa provides donations and hosts community-focused programs. We value our employees with appreciation events, discounted lunches, and special hotel benefits. We are seeking a gracious, thoughtful, and driven full-time Weddings & Events Coordinator to create a sense of luxury while working with clients for their special day. This is a multi-faceted position requiring excellent time management and prioritization skills.

Requirements

College Degree in Related Field or Event Planning Experience
Strong Computer Skills Required: Word, Excel, Canva, Outlook, Google Suite.
Optional Experience with: ACT!, Maestro, Silverware, and Square
2+ Years Food, Event, and/or Hotel Experience
Must be available to work early mornings, nights, weekends, and holidays.
Ability to work weekends and evenings
Ability to stand/move continuously for the duration of the shift (eight + hours).
Regular heavy lifting required (40 pounds or more).
Ability to work in stressful situations
Ability to multitask, prioritize, and work in mentally demanding situations
Upbeat, Friendly, Positive, Confident
High Level of Integrity
Highly Organized & Strong Attention to Detail
Quick Learner & Self-Starter
Inspired & Inspiring
Strong Leadership Skills
Good Follow Through & Ownership of Tasks
Impeccable Verbal & Written Communication
Able to work with a variety of personalities (superiors, co-workers, and subordinates)
Able to Take Direction and Feedback Well
Able to work as part of a team with collaboration
Flexible with changing priorities and multi-tasking
Ability to work in a fast-paced, constantly changing work environment
Reliable, responsible, and highly organized

Responsibilities

Plan all details of an event and manage client requirements to ensure smooth group bookings and assignments, maintain orderly accounts, and meet financial goals.
Coordinate details related to food, beverage, set-up, audio-visual equipment, rooms, accounting, special needs, and on-site coordination to ensure guest satisfaction.
Respond to incoming telephone inquiries and walk-ins in a timely fashion.
Conduct site tours and generate proposals and/or pricing information.
Reply to email and phone correspondence daily to help close business.
Create and coordinate accurate and comprehensive Banquet Event Orders (BEOs) and resumes for staff distribution.
Co-host weekly BEO meetings and ensure dissemination of relevant data to department heads.
Be on property during all event times for clients and to supervise execution of BEOs, set-up, and clean-up.
Interact and communicate with Banquets, Kitchen, and Restaurant staff to ensure smooth servicing of each event.
Prepare cost estimates and collect payments for all group functions.
Consult with Directors to improve service, enhance guest experience, and increase profitability.
Work with Catering-Only groups in addition to weddings for sales, planning, and implementation.
Attend Bridal Fairs and Networking Events.
Perform administrative duties for the Sales & Event Office.
Plan and coordinate in-house events.
Complete all other tasks as assigned by manager.