Wedding and Events Manager - Casa Mani Resort Napa Valley, Curio Collection by Hilton

Hilton • Napa, CA

5d • $41 - $43 • Onsite

About The Position

The Wedding & Events Sales Manager is responsible for generating and securing wedding and social event business for the hotel through proactive sales efforts, relationship building, and exceptional customer service. This position serves as the primary point of contact for wedding clients from initial inquiry through contract and event execution, ensuring a seamless and memorable experience while maximizing revenue and profitability. As a key member of the Sales & Catering team, the Wedding & Events Sales Manager will drive wedding and social event revenue through site inspections, prospecting, lead management, contract negotiations, event execution and collaboration with hotel departments to deliver exceptional guest experiences consistent with Curio Collection by Hilton standards.

Requirements

• Sales Incentive
• Sales & Revenue Generation
• Client Relationship Management
• Event Planning & Coordination
• Marketing & Business Development

Responsibilities

• Solicit, negotiate, and book wedding ceremonies, receptions, rehearsal dinners, farewell brunches and other social events.
• Generate new business through prospecting, networking, referrals, industry partnerships, bridal shows, and community engagement.
• Respond promptly to inquiries and maintain consistent follow-up to maximize conversion opportunities.
• Conduct property tours and personalized consultations for prospective clients.
• Prepare proposals, contracts, banquet event orders, and related sales documentation.
• Negotiate pricing and contract terms within established guidelines.
• Achieve and exceed monthly, quarterly, and annual revenue goals.
• Maintain accurate sales activity, forecasting, and pipeline management within hotel CRM systems.
• Build strong relationships with engaged couples, wedding planners, vendors, and community partners.
• Serve as the primary contact throughout the planning process and event execution.
• Provide exceptional customer service and personalized attention to ensure client satisfaction.
• Resolve client concerns professionally and proactively.
• Foster repeat business and referral opportunities through outstanding service.
• Collaborate with Catering, Events, Food & Beverage, Rooms, and Operations teams to ensure successful event execution.
• Conduct planning meetings and communicate client expectations to operational departments.
• Ensure all event details are documented accurately and communicated effectively.
• Participate in pre-convention and event meetings as necessary.
• Support event execution and guest experience initiatives as needed.
• Develop and maintain relationships with wedding planners, photographers, florists, entertainment providers, wineries, and other industry partners.
• Represent the hotel at bridal expos, networking events, and community functions.
• Partner with Marketing to promote wedding packages, seasonal offerings, and special events.
• Monitor market trends and competitive activity to identify revenue opportunities.

Benefits

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future – Our retirement plans make it easier to save for what’s next

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed