Website, Social Media and Events Coordinator

University of St Thomas•St. Paul, MN

5d•$21 - $26

About The Position

The University of St. Thomas invites qualified candidates to apply for a Website, Social Media and Events Coordinator position within Campus Stores. The University of St. Thomas embraces belonging and equal opportunity for all. Our convictions of dignity, diversity and personal attention call us to embody and champion an inclusive environment. The University is an Equal Employment Opportunity Employer (EEO). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, status as a protected veteran, or other protected characteristic. This commitment to inclusion and equal opportunity is consistent with our mission: Inspired by Catholic intellectual tradition, the University of St. Thomas educates students to be morally responsible leaders who think critically, act wisely, and work skillfully to advance the common good. A successful candidate will possess a commitment to the ideals of this mission. The coordinator will be responsible for updating the websites for Campus Stores, Mail, and Print Services. Manages social media accounts for all areas in Campus Stores & Mail Services to increase sales, drive traffic to department services, inform internal and external customers of services, sales, promotions, etc. The coordinator will be responsible for working collaboratively with the Director of Campus Stores/Mail Services to market and promote a wide variety of products, services, and offerings. The coordinator is responsible for website updates, manages social media accounts for all areas, creates marketing campaigns, posters, digital signage and other forms of marketing. The Coordinator works closely with the campus Community to ensure Campus Stores has a presence on applicable events.

Requirements

High School education or the equivalent
Four years of administrative support experience, preferably working with marketing to include website maintenance, social media, and graphic design

Nice To Haves

Experience with processing web-based orders and basic accounting principles
Online merchandising experience

Responsibilities

Maintains the Campus Store, Mail and Printing Services websites.
Ensures that the websites are up to date and questions are answered or directed to the appropriate person.
Putting new merchandise on the website and removing old products.
Website and social media designed to increase sales, drive traffic to department services, inform internal and external customers of services, sales, promotions, etc.
Creates marketing campaigns, posters, digital signage, and other forms of marketing.
Fielding questions regarding customer service issues or general questions about the Campus Store & Mail.
Analyze customer feedback and behavior to enhance the shopping experience and improve customer satisfaction.
Promote events, new merchandise, services, and other products on all departmental social media accounts.
Ensure areas of responsibility are up to date and on latest trends.
Collect, analyze, and interpret data from various sources to identify trends, opportunities, and areas for improvement.
Organize and execute marketing events to include planning, set up, actual event, and follow-up.
These events should be engaging and entertaining, working closely with the campus community to ensure Campus Stores has a presence at relevant events.
Other duties assigned by the Director of Campus Stores/Mail Services which will include assisting in any of the campus store(s) during high traffic/peak times to be assigned by the Director.