Web Product Coordinator

Unified Group Services IncAnderson, IN
Onsite

About The Position

Unified Group Services is seeking a full-time Web Product Coordinator in Anderson, Indiana. This role is crucial for maintaining critical systems that support healthcare decisions. The position offers a competitive hourly pay and a variety of benefits, including health, dental, and vision insurance, 401(k) with company match, education assistance, employee assistance program, PTO, growth opportunities, HSA/FSA, life insurance, short- and long-term disability coverage, wellness programs, a sponsored health clinic, and company parties. The schedule is Monday through Friday, 8:00 AM to 5:00 PM, with overtime opportunities. The Web Product Coordinator will be responsible for updating and maintaining the benefits web portal, configuring benefit plans, reviewing ID cards for quality assurance, coordinating their distribution, and resolving access issues for employees, brokers, and providers. This role involves troubleshooting challenges, collaborating across departments, and ensuring a seamless system experience to drive accuracy and customer satisfaction.

Requirements

  • High school diploma
  • Strong attention to detail and organizational skills
  • Excellent written and verbal communication
  • Ability to multitask and manage confidential information
  • Ability to pass a Background Check and Drug Screening

Nice To Haves

  • 2–5 years of experience in self-funded insurance
  • Proficiency in Microsoft Office and business systems
  • Solid understanding of benefit plan structures, networks, and eligibility processes
  • Adaptable, independent, and collaborative

Responsibilities

  • Updating and maintaining the benefits web portal
  • Configuring benefit plans
  • Reviewing ID cards for quality assurance
  • Coordinating the distribution of ID cards
  • Resolving access issues for employees, brokers, and providers
  • Troubleshooting challenges
  • Collaborating across departments
  • Ensuring systems deliver a seamless experience

Benefits

  • Health, dental, and vision insurance
  • 401(k) with company match
  • Education assistance
  • Employee assistance program
  • PTO
  • Growth opportunities
  • HSA/FSA
  • Life insurance
  • Short- and long-term disability coverage
  • Wellness programs
  • Sponsored health clinic
  • Company parties
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