Web & Digital Engagement Developer

Canadian Unicef CommitteeToronto, ON
CA$65,000 - CA$75,000Hybrid

About The Position

UNICEF Canada is seeking a talented and high-performing Web & Digital Engagement Developer to join their mission-driven team. This role is responsible for designing, developing, optimizing, and maintaining UNICEF Canada’s websites, digital fundraising experiences, and online engagement platforms. The goal is to deliver accessible, high-performing, and user-centric digital experiences that drive engagement, enhance brand visibility, and power impactful fundraising and digital services. This position plays a key part in advancing organizational priorities including brand visibility, supporter engagement, fundraising growth, campaign performance, and digital service delivery. As UNICEF Canada enters a new phase of strategic growth focused on digital engagement, innovation, and supporter experience, this role will help strengthen the digital ecosystem that connects supporters to UNICEF’s mission, enabling meaningful action and generating critical support for children and youth around the world. The role works closely with marketing, communications, fundraising, DPM, and technology teams to build and optimize web experiences, donation journeys, email campaigns, and supporter-facing digital products across multiple platforms and channels.

Requirements

  • Post-secondary education in Computer Science, Web Development, or related field
  • 3–5+ years of experience in web development
  • Proficiency in HTML, CSS, JavaScript, and at least one modern framework (e.g., React, Vue)
  • Experience with CMS platforms (e.g., WordPress, Drupal)
  • Familiarity with version control (e.g., Git)
  • Understanding of accessibility standards (WCAG) and SEO best practices
  • Strong problem-solving and analytical skills
  • Attention to detail and commitment to quality
  • Ability to manage multiple priorities and deadlines
  • Collaborative mindset with strong communication skills
  • Commitment to continuous learning, including emerging technologies (e.g., AI tools)

Nice To Haves

  • Experience with APIs and integrations is an asset

Responsibilities

  • Develop, enhance, and maintain responsive, accessible, and user-friendly websites and web experiences, and donation forms
  • Build and implement front-end features, templates, and components aligned with brand, accessibility, SEO, and performance standards
  • Translate UX/UI concepts into high-quality digital experiences across devices and browsers
  • Troubleshoot technical issues, monitor site health, and implement fixes and enhancements in a timely manner
  • Collaborate with communications, fundraising, marketing, and DPM to design intuitive supporter journeys, campaign pages, and landing pages
  • Build, maintain, optimize, and continuously improve online donation forms and fundraising experiences to support conversion and donor engagement goals
  • Use analytics, testing, user feedback, and performance data to identify opportunities to improve usability, conversion, SEO, accessibility, and overall digital effectiveness
  • Monitor website performance, campaign engagement, and user behaviour using analytics and reporting tools, and provide recommendations for optimization
  • Apply a strong quality assurance (QA) mindset across all development activities, including testing, validation, troubleshooting, and deployment readiness
  • Develop and follow QA processes to ensure code stability, cross-browser/device compatibility, accessibility compliance, and reliable performance prior to production deployment
  • Build, deploy, test, and maintain fundraising and engagement emails using Engaging Networks native tools and custom HTML/CSS templates
  • Support digital fundraising campaigns by developing and optimizing email journeys, campaign landing pages, donation forms, and supporter engagement experiences
  • Ensure emails and digital experiences are responsive, accessible, and optimized across devices, browsers, and email clients
  • Collaborate with fundraising and campaign teams to execute digital campaigns accurately and efficiently within established timelines
  • Troubleshoot rendering, deliverability, and deployment issues related to email campaigns and supporter journeys
  • Perform end-to-end QA testing for websites, donation forms, email campaigns, tracking implementations, and supporter journeys prior to deployment to ensure accuracy, functionality, and a seamless user experience
  • Manage content, templates, and components within CMS platforms such as WordPress or Drupal
  • Partner with internal teams to publish, update, and quality-check content efficiently and accurately
  • Maintain consistency in brand, content presentation, and digital best practices across web properties
  • Implement and support integrations with third-party platforms such as CRM systems, donation tools, forms, and analytics solutions
  • Build and maintain web functionality that supports fundraising campaigns, supporter journeys, and digital engagement initiatives
  • Coordinate testing and deployment of new features to ensure reliable performance and a seamless user experience
  • Maintain website security, updates, backups, documentation, and technical standards to support secure and stable operations
  • Help ensure compliance with accessibility standards (WCAG), privacy regulations, SEO best practices, and organizational governance requirements
  • Support ongoing improvements to digital reliability, performance, and operational sustainability
  • Implement, manage, and troubleshoot tracking frameworks across websites, donation forms, and digital campaigns using tools such as Google Tag Manager (GTM), Google Analytics (GA4), Meta Pixel, and other marketing and conversion tracking platforms
  • Support accurate campaign attribution, conversion tracking, audience segmentation, and performance measurement across digital channels
  • Work with data, marketing, and fundraising teams to validate tracking integrity and ensure reliable reporting and analytics data
  • Assist in managing and optimizing data flows and integrations with platforms such as BigQuery, CRM systems, analytics platforms, and digital engagement tools
  • Monitor campaign, donation form, and user journey performance to identify opportunities for optimization and improved supporter conversion
  • Support A/B testing, tagging governance, and digital analytics best practices across web and fundraising properties
  • Help maintain data quality, documentation, and consistency across digital tracking implementations

Benefits

  • Extended Health/Dental benefits
  • Healthcare Spending Account
  • Wellness Account
  • Life, AD&D, & Long-Term disability insurance coverage
  • Access to parental leave top-up
  • Fixed-hybrid work environment
  • Minimum 3 weeks of annual vacation (increases with time served)
  • 1 additional day per year of service (max 30)
  • 10 paid sick days
  • 2 personal days
  • 9 to 11 employee wellness days annually
  • Discounted rate for a GoodLife gym membership
  • Access to an Employee and Family Assistance Program
  • Access to a comprehensive global learning platform
  • Internal leadership development, training, & mentorship programs that integrate Anti-Racism and diversity, equity and inclusion principles
  • Opportunities to access both local & global stretch assignments
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