UX Specialist- Remote (DC, MD, VA- Locals only)

Swingtech•Remote (MD, US), MD

1d•Remote

About The Position

Swingtech Consulting, Inc. is seeking a Web Developer / UI/UX Specialist to support the enhancement, maintenance, usability, and accessibility of web-based training platforms and learning management systems for federal training programs. The role combines web development, user interface support, user experience improvements, accessibility, and platform enhancements. It focuses on practical improvements to user-facing functionality and the learner and administrator experience, rather than pure graphic design or senior architecture work. The position supports QSEP operations, maintenance, enhancement, user support, accessibility, and development of an easy-to-use integrated training website. The role is remote for candidates local to DC, Maryland, or Virginia, with occasional travel to Baltimore, MD and Greenbelt, MD. The specialist collaborates with instructional design, QA, accessibility, technical, and program teams to improve system functionality, usability, and operational efficiency.

Requirements

Bachelor’s degree in Web Development, Computer Science, Information Systems, Human-Computer Interaction, Digital Media, UX Design, or a related field; equivalent experience may be considered.
At least 3 years of experience supporting web development, UI development, UX support, front-end development, or web application maintenance.
Experience developing or maintaining user-facing web pages, interfaces, forms, layouts, or application features.
Working knowledge of front-end web technologies such as HTML, CSS, JavaScript, or comparable web development frameworks.
Understanding of user-centered design principles, usability, navigation design, visual consistency, and responsive web design.
Experience supporting web-based applications, learning management systems, content management systems, training portals, or other enterprise platforms.
Familiarity with Section 508, WCAG, or similar digital accessibility standards.
Experience troubleshooting front-end defects, formatting issues, browser-related issues, and user interface problems.
Ability to collaborate with technical and non-technical stakeholders to clarify requirements and support implementation.
Strong attention to detail and communication skills, with the ability to manage multiple priorities in a remote environment.

Nice To Haves

Experience supporting federal, healthcare, training, education, or learning management programs.
Experience supporting LMS workflows such as user registration, course access, assessments, certificates, transcripts, reporting, or training plans.
Experience conducting or supporting usability reviews, accessibility reviews, or user acceptance testing.
Familiarity with digital learning content, SCORM/xAPI concepts, course publishing, or web-based training delivery.
Experience supporting responsive design, accessible forms, keyboard navigation, screen reader compatibility, alt text, and color contrast improvements.
Familiarity with issue tracking, Agile workflows, release coordination, or collaborative development environments.
Experience working with graphic, multimedia, or instructional design teams to integrate visual and learning assets into web-based platforms.

Responsibilities

Support development, enhancement, and maintenance of user-facing web functionality for training platforms and learning management systems.
Design and refine web pages, layouts, forms, navigation elements, and user interface components to improve usability and user experience.
Collaborate with program teams, instructional designers, business analysts, QA specialists, and developers to translate user needs into functional web enhancements.
Support updates and improvements to training portals, LMS interfaces, course access workflows, registration pages, reports, and other user-facing system features.
Troubleshoot and resolve front-end issues, formatting defects, broken links, display issues, navigation problems, and usability concerns.
Support accessibility improvements and align web content and user interfaces with Section 508 and related accessibility standards.
Assist with testing and validation of web enhancements, releases, user workflows, and interface changes.
Support integration and presentation of digital learning content, course materials, multimedia assets, certificates, assessments, and related training content in web-based platforms.
Participate in user experience reviews, usability feedback analysis, and continuous improvement discussions.
Help create and maintain reusable UI patterns, templates, page structures, and style guidance for consistent web presentation.
Work with technical and QA teams to document defects, validate fixes, and support release readiness.
Maintain documentation for web updates, interface changes, user workflows, and support procedures.
Contribute to improvements that enhance system usability, learner experience, accessibility, maintainability, and operational efficiency.

Benefits

15 PTO days
11 paid holidays
Medical insurance with three options, including an HSA with a $600 employer contribution
Dental insurance with no age limit for orthodonture
Vision insurance through EyeMed with in- and out-of-network coverage
Short-term and long-term disability coverage with 100% premium support
Life insurance and AD&D with 100% premium support
Supplemental life insurance
Critical care and accident insurance availability
Pet insurance through Nationwide
Employee Assistance Program
401(k) enrollment from day one, with a 4% company deferral
$1,500 annual training budget
$1,500 referral bonus
Eligibility for annual merit and discretionary bonus
Flexible work arrangements