Web Content Engineer

State Center Community College District • Fresno, CA

2d • Onsite

About The Position

Under direction and as part of an assigned college’s marketing and communications team, designs, implements and maintains websites that promote the college’s programs and courses; manages campus web projects; ensures websites meet accessibility and other legal requirements; works with the Web Systems Administrator to develop web accessi­bility standards, policies and related faculty and staff user training; and performs related duties as assigned. The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Designs, implements and maintains college websites including updating content, publishing, internal permissions and workflow settings, backup sites and troubleshooting; meets with faculty, students and department staff regarding their web needs; analyzes business objectives and translates into functional solutions for the college. Writes front and backend code and uses related languages, framework and scripts for website applications; tests web applica­tions to ensure displays meet ease-of-use and flexibility standards and execute properly for multiple browsers; ensures designs make efficient use of network and database resources by using server-side programming languages. Designs websites, pages and templates based on user, technical and legal requirements, existing systems and platforms, options for integration, established policies and budget; integrates graphics, animation, video, sound and content; ensures design’s visual images are consistent with branding guidelines; ensures websites and web pages meet accessibility standards as required under the Americans with Disability Act (ADA). Performs project management duties for assigned campus and district-wide web system projects; works closely with customers and other project team members to set priorities, task lists, time estimates and acceptance criteria; uses project management tools and techniques to monitor project status and completion of project tasks; reviews and approves project deliverables and performs other quality assurance activities; regularly meets with customers to review project status and resolve development/implementation problems and bottlenecks; develops a variety of ad hoc reports to meet project needs. Creates online help functions, including application documentation; administers District content management system and services in coordination with the Web Systems Administrator and other Web Content Engineers to include the maintenance of HTML templates, image archives, permissions and user roles, workflow and guidelines for web publication. Defines and maintains security profiles for assigned systems. Coordinates work with IT professional staff responsible for applications development and admin­istration, network administration and database administration to ensure that website architecture, functionality and design are consistent with all information technology strategies. Collaborates with Web Systems Administrator and other Web Content Engineers to present a consistent visual image on the web following District branding standards; promotes uniform fonts, formatting, icons, image layout techniques and modularization; ensures that public-facing websites and web applications are modernized to work with mobile devices. Maintains records and prepares periodic reports regarding website updates, implementation activities and user traffic. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Participates on various committees and attends meetings. May participate in selecting vendors and consultant/contractor staff. Performs related duties as assigned.

Requirements

• Programming theory and operating system capabilities and constraints used in web development
• Industry best practices in web page design including usability concepts, animation, videos, multimedia features, interactive forms and mobile load time
• Standard web programming and graphics markup languages
• Principles and techniques of optical scanning and graphic design software including creation, editing and publishing
• Operating system architectures, characteristics, components, uses and limitations particularly as they apply to the District’s web technologies environment
• Methods and techniques of troubleshooting website, application and network problems
• Basic web portal application standards, protocols, hardware, software and network management practices
• Customer service techniques
• Principles, practices, methods and techniques of project management applicable to assigned responsibilities
• Operations, production capacity and uses of web portals and applications
• Methods and techniques of troubleshooting web applications and evaluating performance
• Understand and apply the analysis of functional requirements to the development of systems proposals, specifications and recommendations for efficient, cost-effective web technology solutions
• Conceptualize practical web-based solutions to District, department, student and other customer requirements
• Troubleshoot and resolve website, application and user problems
• Perform project management responsibilities and balance responsibilities to ensure timely results in accordance with established standards
• Coordinate work effectively with the Web Systems Administrator and other Web Content Engineers
• Explain technical information to non-technical users
• Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices
• Communicate effectively, both orally and in writing
• Understand and follow written and oral instructions
• Operate a computer and use standard business software
• Establish and maintain effective working relationships with all those encountered in the course of work
• An associate degree in information technology, computer science, web design or a closely related field, and at least three years of progressively responsible experience in the development and design of websites and web pages of database-driven web applications; or an equivalent combination of training and experience.

Nice To Haves

• Certain assignments may require a California driver's license and the ability to maintain insurability under the Districts vehicle insurance program.

Responsibilities

• Designs, implements and maintains college websites including updating content, publishing, internal permissions and workflow settings, backup sites and troubleshooting
• Meets with faculty, students and department staff regarding their web needs
• Analyzes business objectives and translates into functional solutions for the college
• Writes front and backend code and uses related languages, framework and scripts for website applications
• Tests web applications to ensure displays meet ease-of-use and flexibility standards and execute properly for multiple browsers
• Ensures designs make efficient use of network and database resources by using server-side programming languages
• Designs websites, pages and templates based on user, technical and legal requirements, existing systems and platforms, options for integration, established policies and budget
• Integrates graphics, animation, video, sound and content
• Ensures design’s visual images are consistent with branding guidelines
• Ensures websites and web pages meet accessibility standards as required under the Americans with Disability Act (ADA)
• Performs project management duties for assigned campus and district-wide web system projects
• Works closely with customers and other project team members to set priorities, task lists, time estimates and acceptance criteria
• Uses project management tools and techniques to monitor project status and completion of project tasks
• Reviews and approves project deliverables and performs other quality assurance activities
• Regularly meets with customers to review project status and resolve development/implementation problems and bottlenecks
• Develops a variety of ad hoc reports to meet project needs
• Creates online help functions, including application documentation
• Administers District content management system and services in coordination with the Web Systems Administrator and other Web Content Engineers to include the maintenance of HTML templates, image archives, permissions and user roles, workflow and guidelines for web publication
• Defines and maintains security profiles for assigned systems
• Coordinates work with IT professional staff responsible for applications development and administration, network administration and database administration to ensure that website architecture, functionality and design are consistent with all information technology strategies
• Collaborates with Web Systems Administrator and other Web Content Engineers to present a consistent visual image on the web following District branding standards
• Promotes uniform fonts, formatting, icons, image layout techniques and modularization
• Ensures that public-facing websites and web applications are modernized to work with mobile devices
• Maintains records and prepares periodic reports regarding website updates, implementation activities and user traffic
• Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District
• Participates on various committees and attends meetings
• May participate in selecting vendors and consultant/contractor staff
• Performs related duties as assigned

Benefits

• The State Center Community College District does not accept letters of recommendation for classified positions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree