Web and Social Digital Fundraiser (Remote)

SOS Children's Villages • Washington, DC

12h • $60,000 - $70,000 • Remote

About The Position

SOS USA envisions a world where every child grows up in a stable, loving family environment. As the United States philanthropic affiliate of SOS Children's Villages International, we work together to give donors across the country the opportunity to make a life-changing difference for a child. A public charity, SOS-USA raises support and funds from donors who share our vision of creating a world in which every child belongs to a family and grows up with love, respect and stability. We center our behavior and policies around our core values of courage, commitment, trust, and accountability to create a strong safeguarding environment and to promote the best interests of the children and young people in our care. Our fast-paced team values learning from each other, demonstrating compassion and empathy, respecting all questions and ideas, striving for excellence, adapting willingly to change, supporting our colleagues and one another, and finding joy in each day as we work to achieve positive change for children around the world who do not have adequate parental care. The Opportunity : Reporting to the Director of Creative Strategy and Services and serving as a member of the Creative Strategy and Services Team, The Web and Social Digital Fundraiser is responsible for managing the organization's website as a fundraising tool, ensuring best practices in brand alignment, user experience, compliance and performance. While the focus of this role is the website, the Web and Social Digital Fundraiser also oversees the organization's social media strategy implementation to meet fundraising and lead-generation goals.

Requirements

• At least three years of professional fundraising and/or marketing experience
• Experienced in revenue generation with track record of success
• Experienced in web CMS and management
• Experienced in Photoshop
• Experience in social media management
• Comfortable with various CMS systems
• Highly collaborative
• Strong organizational skills; detail oriented
• Proficient in using data to measure outcomes, identify trends, and inform decisions
• Lives the organization's core values of courage, commitment, trust, and accountability
• Knowledgeable in digital compliance standards and asset safeguarding
• Committed to understanding and working collaboratively with people from different cultures, communities, and countries
• Passionate about protecting and empowering vulnerable children and families around the world

Nice To Haves

• Experience with Adobe Creative Suite preferred

Responsibilities

• Website Strategy & Management: Plan, implement, manage, monitor, and upgrade the organization's websites in alignment with brand strategy and standards.
• Content Management : Oversee website content, including posting new blogs, donation forms and landing pages content, editing existing materials including graphics, and conducting audits to ensure accuracy, relevance, and compliance with watchdog, safeguarding and data protection policies.
• Peer-to-Peer Fundraising Microsite: Plan, implement, manage, monitor, and upgrade the organization's P2P in alignment with brand strategy and standards in order to enhance the peer-to-peer digital giving experience and revenue. Strategize and deliver a robust plan to promote and attract new digital peer-to-peer fundraising volunteers and provide technical support to fundraisers and donors as needed.
• Performance & Optimization: Monitor and assess website performance using analytics tools (e.g., Google Analytics) to identify areas for improvement and implement strategies to increase traffic and conversions.
• Technical Maintenance & Security : Troubleshoot technical issues, ensure the website is protected by appropriate security measures (firewalls, SSL certificates), and manage domain and hosting registrations.
• User Experience (UX): Coordinate with off-site developers and support team to continuously improve the user experience and accessibility, ensuring the website is intuitive, visually appealing, and responsive across all devices.
• Collaboration: Serve as the primary liaison between internal departments (Creative, IT, Philanthropy, Program and Partnerships) and external vendors or developers to coordinate projects and implement new features.
• SEO & Digital Marketing: Implement Search Engine Optimization (SEO) and maintain best practices, to ensure optimal digital acquisition and revenue.
• Channel Management: In partnership with Fundraising Writer, utilize social media to generate leads and revenue by amplifying the SOS USA brand, communicate stories that exemplify our vision and mission, and compel people to generously take action to support our work.
• Content Management: Generate graphics and publish engaging text, images, and video content for platforms such as Facebook, Instagram, Twitter/X, LinkedIn, and TikTok. Maintain a detailed content calendar and ensure all posts are scheduled and published on time.
• Listening : Conduct daily listening for communications monitoring and update leadership as needed.
• Community Management: Monitor all social media channels, respond to comments, messages, and mentions promptly, and cultivate engagement with followers to build a strong online community.
• Analytics & Reporting: Track and analyze key performance indicators (KPIs) and social media metrics (e.g., engagement rate, reach, follower growth) using analytics tools. Prepare monthly reports summarizing performance and suggesting data-driven optimizations.
• Strategy & Collaboration: Assist in the development and implementation of the overall social media strategy. Collaborate with internal teams Creative, IT, Philanthropy, Program and Partnerships) to align social media initiatives with broader organizational objectives and brand guidelines.
• Trend Monitoring: Stay up-to-date with the latest social media best practices, platform updates, algorithm changes, and emerging trends to ensure maximum effectiveness.

Benefits

• Generous benefits package, including Flexible PTO, unpaid parental leave, and 12 paid holidays.
• Following the applicable waiting period, this position is also eligible for medical, dental and vision insurance (single and family), company paid Basic Life and Disability coverage (short- and long-term) as well as additional voluntary benefits and a 403(b) plan with match.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed