Web Accessibility & Compliance Operations Specialist

Channel Partners • Chicago, IL

4d • $108,160 - $108,160 • Hybrid

About The Position

Join us in shaping a more inclusive and compliant digital experience at scale. We’re looking for a Web Accessibility & Compliance Operations Specialist to help drive accessibility (WCAG) and digital compliance initiatives across our global web ecosystem. In this role, you’ll collaborate with cross-functional teams and vendors to ensure our web platforms meet evolving standards while building scalable processes that improve how we operate worldwide. If you thrive in fast-moving environments, enjoy bringing structure to complexity, and are passionate about accessibility and governance, apply today!. This is a 6-month role with the opportunity to extend, working out of the Merchandise Mart in Chicago 3 or more days per week.

Requirements

• 7 + years of experience working on web accessibility (WCAG), cookie/privacy compliance, and related digital compliance initiatives
• Familiarity with enterprise websites, ecommerce ecosystems, CMS-based websites, digital marketing / ecommerce operations, and cross-functional teams, including developers and digital designers
• Strong organizational and project coordination skills
• Strong written communication and documentation skills
• Ability to independently manage follow-through across multiple stakeholders
• Experience working across technical and non-technical teams
• Comfortable operating in environments with evolving processes and ambiguous ownership
• Is proactive and able to adapt industry best practices to establish structure

Responsibilities

• Support ongoing accessibility remediation initiatives across global web properties
• Coordinate with third-party vendors regarding accessibility gaps, remediation timelines, and testing
• Help establish scalable processes for accessibility reviews, issue tracking, and remediation governance
• Partner with internal teams (legal, security, analytics, and IT), vendors, and developers on WCAG-related issues by tracking dependencies, identifying blockers, coordinating follow-ups, and escalating risks when appropriate
• Assist in the coordination of DPA/privacy/security reviews
• Coordination related to third-party web vendors, including collaboration with legal, security, and analytics stakeholders on privacy, consent, and operational compliance
• Help ensure alignment between global standards and regional implementation
• Create and maintain clear documentation, trackers, and operational workflows
• Translate compliance or operational requirements into clear next steps for stakeholders
• Help establish more repeatable and scalable processes for global web governance and compliance work
• Support regional teams in understanding requirements and intake processes
• Identify areas where fragmented or manual processes can be standardized

Benefits

• Biweekly pay
• Health and wellness benefits plans
• Flexible vacation and holiday policies
• Paid parental leave
• 401(k) with employer matching
• Referral bonus
• Opportunity to work with a growing company that actively rewards and promotes its employee

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed