Wealth Technology & Business Enablement Lead, Senior Vice President

Citi•Jersey City, NJ

About The Position

Overview of Citi: Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services. Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together. Overview of the Role: Seeking a highly motivated Technology & Business Enablement Lead to join the Citi Wealth Advisory & Investment Technology team. The successful candidate will play a pivotal role in enabling technology initiatives, ensuring strategic alignment, and managing critical operational aspects across the technology portfolio. This position requires a strong leader with comprehensive understanding of technology operations, risk and controls, financial management, and strategic planning, dedicated to enhancing the value and efficiency of our technology investments. The ideal candidate will drive a culture of operational excellence, implement robust governance frameworks, optimize resource utilization, and translate strategic vision into actionable roadmaps and compelling storyboards that align with business objectives and architectural best practices.

Requirements

15+ years of extensive experience in enterprise-level technology leadership roles, with a strong understanding of application development lifecycles, architectural principles, and operational best practices.
Demonstrated ability to understand and evaluate complex technology landscapes, including distributed systems, cloud platforms (e.g., AWS, Azure, GCP), and modern development practices (e.g., Microservices, CI/CD).
Experience with governance frameworks related to technology infrastructure, data management, and application development.
Knowledge of various software development methodologies, including Agile and Scrum.
Proven experience in designing, implementing, and managing robust technology risk and control frameworks, including identifying, assessing, and mitigating operational risks.
Strong background in technology budgeting, financial forecasting, cost-benefit analysis, and managing technology spending effectively.
Exceptional ability to define technology strategy, create compelling roadmaps, and communicate vision effectively through various formats, including storyboards and executive presentations.
Demonstrated experience in workforce planning, talent management, resource allocation, and developing strategies for attracting and retaining top technology talent.
Exceptional communication, presentation, and interpersonal skills, capable of engaging and influencing technical teams, diverse business stakeholders, and senior leadership.
Strong leadership and mentoring abilities, with a proven track record of building, coaching, and motivating high-performing technology and operational teams.
Highly collaborative, fostering a team-oriented environment and promoting knowledge sharing across functions.
Proven ability to prioritize, manage multiple complex initiatives, and drive high-quality outcomes in a dynamic, fast-paced financial services environment.
Innovative mindset, constantly seeking opportunities to challenge the status quo, drive technological advancement, and introduce new efficiencies.
Extensive experience in leading and managing technology enablement, operations, and strategic initiatives for large, complex, and critical enterprise functions within the financial sector.
Demonstrated ability to balance rapid time-to-market and client delivery needs with robust governance, compliance, and audit mandates inherent in a regulated environment.
Strategic thinker with the ability to define technology vision, influence architectural direction, and make sound technology decisions that support business objectives.
Strong problem-solving skills and a proactive approach to identifying, analyzing, and resolving complex technical, operational, and organizational challenges.
Ability to effectively manage stakeholder expectations, negotiate strategic solutions, and foster strong relationships across various business and technology functions.
Deep experience working in the financial services domain, specifically with Investment Management products or platforms.
Bachelor’s degree/University degree or equivalent experience in Computer Science, Engineering, Finance, Business Administration, or a related field.

Nice To Haves

Master's degree preferred.

Responsibilities

Strategic Roadmap & Storyboard Development: Lead the definition and communication of the technology strategy and roadmap for Citi Wealth Advisory & Investment Technology, translating complex technical plans into clear, compelling narratives and visual storyboards for diverse audiences, including senior leadership and business stakeholders.
Risk & Controls Management: Establish, implement, and continuously enhance robust risk management and control frameworks across all technology processes and platforms. Ensure compliance with internal policies, regulatory requirements, and industry best practices to safeguard assets and data.
Financial Management & Optimization: Oversee the financial planning, budgeting, forecasting, and cost optimization for technology initiatives. Analyze financial performance, identify opportunities for efficiency, and ensure prudent expenditure of technology budgets to maximize value.
Staffing & Resource Strategy: Develop and execute comprehensive staffing and resource strategies, including workforce planning, talent acquisition, skill development, and optimal resource allocation across projects and teams. Forecast future talent needs and build capabilities to meet strategic objectives.
Operational Excellence & Governance: Drive the adoption and adherence to best practices in technology delivery, risk management, and financial governance across the Wealth Advisory & Investment Technology portfolio. Implement metrics and reporting to monitor performance and identify areas for improvement.
Stakeholder Collaboration: Collaborate closely with business leaders, product owners, technology teams, and internal audit to translate strategic business requirements into actionable technology enablement plans, ensuring seamless execution and communication.
Lifecycle Oversight: Oversee the end-to-end technology lifecycle, from strategic conceptualization and planning to delivery, operational support, and decommissioning, with a focus on risk mitigation, financial prudence, and resource optimization.
Issue Resolution & Innovation: Identify and address strategic challenges, operational inefficiencies, and emerging risks, proposing and implementing innovative solutions to enhance technology value, resilience, and overall business enablement.
Leadership & Mentorship: Provide leadership and guidance to technology teams, fostering a culture of operational excellence, continuous improvement, and strategic alignment.
Partner with Architecture & Engineering: Partner with architects and engineering leads to ensure that technology solutions are designed and delivered in alignment with strategic objectives, architecture principles, and operational standards.

Benefits

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards.
Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs.
Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.
For additional information regarding Citi employee benefits, please visit citibenefits.com.
Available offerings may vary by jurisdiction, job level, and date of hire.

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