Wealth Management Client Associate

Bank of America•Carlsbad, CA

13d•Onsite

About The Position

Merrill Wealth Management provides comprehensive wealth management and investment products and services for individuals, companies, and institutions. Its Financial Advisors and Wealth Management Client Associates help clients pursue their life goals through personal relationships and investment advice. Merrill emphasizes transparency, collaboration, engagement, career development, and an in-office culture, with role-specific flexibility based on responsibilities and business needs. The Wealth Management Client Associate provides client service support to potentially multiple Financial Advisors. The role supports strategic objectives and operational excellence while advocating for clients and customizing solutions to the needs of the advisors’ business. The associate serves as a frequent point of contact for clients’ service needs.

Requirements

Be an enthusiastic, highly motivated self-starter with a strong work ethic and an intense focus on results.
Demonstrate a client-centric mindset and always act in the client’s best interest.
Be able to learn and adapt to new information and technology platforms.
High school diploma, GED, secondary school, or equivalent.

Nice To Haves

Currently hold or be pursuing FINRA Securities Industry Essentials (SIE), Series 7, and/or Series 66; Series 63 and 65 are accepted in lieu of Series 66.
Industry knowledge and understanding of investment products.
Experience working with clients, quickly fulfilling their needs, delivering complex solutions, and providing an excellent client experience.
Comfort operating in a fast-paced environment with changing and evolving responsibilities.
Attention to detail.
Commitment to continuous learning and professional growth.
Sound judgment and discretion when handling sensitive information.
Strong computer application skills, including proficiency with Microsoft Word, Excel, PowerPoint, and Salesforce.
Professional verbal and written communication skills.

Responsibilities

Provide excellent client service by educating clients about the bank’s service and banking offerings.
Ensure client materials are timely, accurate, and complete, and follow up on client and Financial Advisor requests.
Help ensure practices align with bank policies and procedures to support operational excellence, protect clients, and manage risk.
Identify, deepen, and maintain client relationships by emphasizing the bank’s offerings and incorporating banking into day-to-day practices; communicate outputs to the Financial Advisor.
Support day-to-day team activities and needs, including covering roles during absences or seasonal increases in demand, while maintaining a client-first mindset.