About The Position

The Wealth Management Client Associate – Advisor Development Program (WMCA - ADP) is an entry role in Merrill’s Advisor Development Program, a progression designed to lead to becoming a Merrill Financial Advisor. In the initial role, the associate provides client service support to multiple Financial Advisors (FAs), serves as a frequent point of contact for clients’ service needs, and acts as a resource for FAs. The position supports enterprise strategic objectives, operational excellence, and client advocacy, with solutions tailored to the needs of each FA’s business. The journey begins with dedicated study time to obtain the Securities Industry Essentials (SIE), Series 7, and Series 66 licenses. These licenses must be obtained within 120 days; previously held Series 63 and Series 65 licenses are accepted in place of Series 66. After licensing, the associate receives foundational role training. Upon achieving role proficiency and completing experiential activities that demonstrate advisor potential, the associate progresses to Financial Advisor trainee, receives dedicated training, and begins building a book of business. After completing trainee performance requirements, the ultimate destination is becoming a Merrill Financial Advisor. Across the program’s progressive roles, participants develop a book of business, source and assess prospective clients, identify needs, make referrals, recommend suitable investment products and services, and deliver customized solutions. They balance investment growth, referrals, follow-up, prospecting, compliance, and professional development; manage the resources needed to run a practice; collaborate with specialists; and complete required training, assessments, performance goals, and continuing education. Bank of America provides training, onboarding, coaching, tools, and resources throughout the career journey. In the client associate role, the associate partners with Financial Advisors, Client Relationship Managers, and Market Supervision Managers on client servicing, risk, investments, and banking products, escalating issues as appropriate. The associate educates clients about the bank’s service and banking offerings, handles client materials and requests accurately and promptly, supports policy and procedure compliance, helps protect clients and manage risk, and supports business growth and client relationship development.

Requirements

  • Obtain the SIE, Series 7, and Series 66 licenses within 120 days; previously held Series 63 and Series 65 licenses are accepted in lieu of Series 66.
  • Display confidence as a self-starter in a sales role.
  • Build strong client relationships through effective communication and collaboration.
  • Demonstrate a proactive mindset and effective time management.
  • Demonstrate a results-driven growth mindset and prioritize client interests.
  • Identify appropriate client solutions by applying learned information and new knowledge.
  • Have exceptional interpersonal and relationship-building skills.
  • Have effective written and verbal communication skills.
  • Demonstrate the ability to quickly build trust and credibility.
  • Demonstrate the ability to assess needs and recommend appropriate solutions.
  • Work collaboratively with a team and key partners, as well as independently.
  • Listen effectively and probe for clarity and understanding.
  • Have an entrepreneurial mindset and the ability to source clients through extensive prospecting and networking.
  • Have strong follow-through skills.
  • Have computer and technical literacy, including proficiency with applications such as Microsoft Suite.
  • Register under SAFE Act requirements and complete the required background check and registration process; maintain registration in good standing.

Nice To Haves

  • Bachelor’s degree and/or a minimum of one year of work experience.
  • Ability to learn and adapt to new technology or applications.
  • Ability to execute multiple tasks simultaneously.

Responsibilities

  • Provide client service support to multiple Financial Advisors and serve as a frequent point of contact for their clients’ service needs.
  • Act as a resource for Financial Advisors and tailor support to the needs of their businesses.
  • Partner with Financial Advisors, Client Relationship Managers, and Market Supervision Managers on client servicing, risk, investments, and banking products; seek guidance and escalate issues as needed.
  • Educate clients about the bank’s service and banking offerings.
  • Ensure client materials are timely, accurate, and complete, and follow up on client and Financial Advisor requests.
  • Support alignment with bank policies and procedures to promote operational excellence, protect clients, and manage risk.
  • Identify, deepen, and maintain client relationships by emphasizing bank offerings and incorporating banking into day-to-day practices; communicate outputs to the Financial Advisor.
  • Provide business development, investment solutions, and/or business management support to multiple Financial Advisors.
  • Progress through the Advisor Development Program by completing licensing, training, role proficiency, experiential activities, and performance requirements.
  • Develop a book of business; source and prioritize prospects, capitalize on referrals, assess customer needs, and refer customers to appropriate internal specialists.
  • Recommend suitable investment products and services and execute customized solutions based on client objectives, resources, time horizon, risk profile, and preferences.
  • Balance investment growth, referral activities, follow-up, prospecting, administrative compliance, and professional development.
  • Organize and manage the time, people, and budget needed to run a productive practice.
  • Complete mandated training, assessments, performance goals, and continuing education requirements.

Benefits

  • World-class training and onboarding programs.
  • Training and one-on-one coaching from the Bank of America Academy and local leadership.
  • Dedicated programs, tools, and resources throughout the career journey.
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