Sr. Wealth Management Banking Specialist

Bank of America•New Canaan, CT

2d•$100,000 - $125,000•Onsite

About The Position

Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance. Merrill’s Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America. Merrill is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Merrill, we empower you to bring your whole self to work. We value diversity in our thoughts, business, and within our employees and clients. Our Wealth Management team represents an array of different backgrounds and bring their unique perspectives, ideas and experiences, helping to create a work community that is culture driven, resilient, results focused and effective. This job is responsible for partnering with Merrill Financial Advisors (FAs) to deliver banking and borrowing solutions to their clients. Key responsibilities include creating relationships with FAs to deepen Merrill client relationships by connecting them to consumer banking solutions and providing ongoing servicing of those solutions. Job expectations include providing comprehensive banking solutions to clients, serving as a digital product expert, as well as identifying and encouraging FA client referrals to other Bank of America specialists.

Requirements

Minimum 2-3 years of current and successful experience as a WMBS associate.
Strong interpersonal skills, including the ability to engage others in dialogues, convey sincere interest in building relationships and demonstrate a commitment to providing personalized service.
Proven client service skills with the ability to resolve problems independently or escalate as needed to promote client satisfaction.
Strong organizations skills, including the ability to manage responsibilities, prioritize and delegate tasks effectively.
Demonstrated experience in coaching sales teams and interacting with executives.
Strong critical thinking skills and proficiency in professional programs (e.g., Microsoft Office).
Proven leadership, management and organizational skills.
Ability to identify challenges and develop actionable plans.
Experience in establishing and growing relationships with financial advisors and key business partners.
Ability to execute repeatable processes effectively.
High School diploma or equivalent

Nice To Haves

Undergraduate college degree.
Proven track record of coaching and improving performance in others.
Prior sales management experience.
Experience managing a team across a large geography.
5+ years of a successful sales experience.
2-3 years of business banking experience.

Responsibilities

Emphasizes broader banking implications and benefits to Financial Advisors (FAs) and their teams to promote incorporation of banking into day-to-day FA practices and operations
Partners with Financial Advisor teams to educate clients on banking products and help navigate complex client situations
Delivers a high-quality client experience that is consistent with the expectations of a Wealth Management client by providing comprehensive financial solutions to clients, including managing expenses, building wealth, and managing debt
Ensures exceptional client service quality delivery by supporting the operational execution of tasks and conducting follow-up routines to meet client needs
Understands and accesses the full breadth of resources across the bank to create opportunities that meet a client's diverse financial needs
Deliver a high-quality client experience consistent with the expectations of wealth management clients by providing comprehensive financial solutions.
Ensure exceptional client service quality by supporting the operational execution of tasks and conducting follow-up routines to meet client needs.
Act as a feedback loop and information conduit to leadership on initiatives and challenges.
Mentor peers within a specific geography, supporting teammates with leadership experiences and best practices.
Participate in pilot programs for new initiatives and serve as a subject matter expert during development phases.
Engage in councils and council work as needed.
Maintain connectivity with the OMT and Regional Directors (RDs).