About The Position

The Wealth & Fiduciary Officer I assists the Retirement Services Manager to maintain and grow client relationships in the Retirement Services Group. This role is responsible for opening new accounts, maintaining files, and performing various administrative functions. The position requires a thorough knowledge of Bank products, services, policies, procedures, and relevant regulatory issues. Employees must have a performance rating of Outstanding or High-Performing to be eligible to post for a position.

Requirements

  • Five or more years of similar or related experience in Accounting; Finance; Investment Management
  • General computer and typing experience with Microsoft Office Suite, to include Excel, Word, and Outlook
  • Excellent verbal and written communication skills
  • Extensive reading as needed.
  • Work outside of regular business hours, as deemed necessary.
  • Ability to make difficult decisions and handle multiple tasks with daily deadlines.
  • Maintain securities and other licenses necessary to provide required client services.
  • Complete required compliance training and adhere to the Bank’s standard of conduct.

Nice To Haves

  • Bachelor’s Degree preferred.

Responsibilities

  • Assist in all areas of service and management of client relationships in Retirement Services Group.
  • Open new accounts, including knowledge and application of all retirement plan types for coding correct information for proper set up within regulatory requirements.
  • Create and maintain client, individual and household, CRM data information including client contacts and prospect sales process.
  • Coordinate and reconcile asset transfers in for new accounts and from closing accounts.
  • Prepare and maintain client files and image all account documents and correspondence.
  • Prepare and coordinate requests for distributions from retirement accounts.
  • Serve as internal contact for clients and bank officers for account assistance and meet in-office with clients as needed for general assistance.
  • Manage the enrollment process of new plan participants, including enrollment packages, QR codes, and providing date to sponsor and recordkeepers.
  • Maintain database of retirement plan participants and sponsors for regular email communications.
  • Maintain working knowledge of all policies, procedures and regulations pertaining to retirement plan services.
  • Maintain securities and other licenses necessary to provide required client services.
  • Maintain records and provide monthly reports for Wealth Management Group Referral Incentive Program for banking Production group.
  • Maintains a thorough knowledge of Bank products, services, policies, procedures, and appropriate regulatory issues as related to daily job functions including but not limited to: Bank Secrecy Act; Privacy Act; Fair Lending Act; Regulation E, etc.
  • Complete required compliance training and adhere to the Bank’s standard of conduct.
  • Performs other duties as requested.
  • Participates in the bank’s High-Performance Rewards Connections program.
  • Makes referrals to the Mortgage Center and Branches.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume

What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Number of Employees

501-1,000 employees

© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service