Scotia Jarislowsky Fraser Wealth Associate - Waterloo

Scotiabank • Waterloo, ON

4d • Onsite

About The Position

The Wealth Associate role is a developmental position within Scotia Jarislowsky Fraser (SJF) designed to cultivate client-focused talent. Associates will participate in the Wealth Associate Advancement Program (WAAP) and work closely with Market Leads, Portfolio Managers, and Associate Portfolio Managers. The WAAP provides technical and readiness training, with coaching and support from Program Managers and Market Leads. The Market Lead oversees performance, business plan development, and supports Relationship Managers in client book management, enhancing relationship management and client servicing skills. The role involves direct client interaction, collaboration with internal and external partners, and promoting SJF’s value proposition. As associates progress, they will be assigned primary relationship management responsibilities for specific clients, partnering with SJF’s Team of Experts and eventually Scotia Wealth partners. The Wealth Associate is crucial for business development in SJF markets across Canada, focusing on enhancing business development skills and executing growth strategies. This entry-level position is for individuals aiming for career advancement and registrant status, with support for hands-on learning, professional development, and accreditation for designations like CIM, CFA, and CFP. Associates must understand the Bank's risk appetite and culture, adhering to internal policies and regulatory requirements. Upon successful program completion and achieving registrant status, SJF may offer a Relationship Manager position.

Requirements

• Post Secondary (Business, Economics, Accounting, Finance)
• CSC
• CIM, or in the process of attaining CIM accreditation
• Strong knowledge, enrollment in or completion of Financial Planning (CFP) is an asset
• Strong knowledge, enrollment in or completion of Insurance (LLQP) is an asset
• Industry experience and/or Investment management knowledge is an asset
• Working knowledge of products and services offered by Scotiabank partners is an asset
• Strong interpersonal, communication & listening skills
• Team Results/ Goal oriented
• Self- motivated and disciplined
• Ability to work independently and within a team environment
• Ability to balance multiple and often conflicting priorities.
• Desire to work in a dynamic fast paced environment
• Must complete CIM within 24 months
• Must be willing to work towards achievement of registrant status with provincial securities commission

Nice To Haves

• Enrollment in or completion of CFA program is an asset

Responsibilities

• Support Overall Market Book of Business: Ensure a comprehensive understanding of SJF’s value proposition in relation to client’s financial needs, risk tolerance, and long-term objectives. Stay abreast of changes in client circumstances, market factors, capital market and economic conditions. Support Market Lead & Relationship Managers with the analysis of a book of business (portfolio of clients), development of business development strategies for market supported by Wealth Associate, and participation in initiatives to raise the business’ brand, presence and profile in-market.
• Client Service & Relationship Management: Work collaboratively with the Market Leads, assigned Relationship Managers and administrators to satisfy Client needs. Respond to client inquiries & servicing needs in a timely, responsive and approachable manner demonstrating professionalism, emotional intelligence, and effective interpersonal skills in all interactions. Proactively identify strategies to address client needs and discuss them with CRIA, the Market Lead and the Relationship Manager(s), including escalations that require immediate attention. Prepare, analyze, and present reports and recommendations to clients in collaboration with CRIA and/or the Relationship Manager. Participate in the development of financial plans with the Relationship Manager. Review processes and provide recommendations to improve the client experience and enhance delivery effectiveness. Work closely with Team of Experts to ensure client life goals are addressed.
• Business Development: Support assigned Relationship Manager(s)/Region with business plan to manage sales activity, including pipeline management and revenue forecasting, referral source development and overall business growth, in alignment with the firm’s established practices. Support with conducting prospecting activities to contribute to growth of business. Support with executing prospecting plans to develop a healthy pipeline that will see prospects transition to becoming SJF clients, using Salesforce to maintain accurate records (pipeline and client information). Support with preparing final draft of client portfolio reports, presentation materials, proposals, meeting agendas and other materials supporting client meetings for the Relationship Manager. Support with maintaining a solid understanding of client needs and objectives to identify opportunities to expand the relationship across the Scotia Wealth offering. Support with business planning practices to manage activities that grow the business through lead identification, prospect development and existing client relationships. Support with managing event-based marketing programs, including development, approvals and implementation of seminars, branch presentations, workshops both with internal partners and externally (e.g., Clients, Centers of Influence). Support with prospects and follow up on leads including those associated with Centers of Influence. Work with the Market Leads and Relationship Managers to develop and distribute client communication and marketing materials.
• Risk Management/Compliance: Maintaining awareness and ensuring compliance/adherence to all procedures, regulatory activities and guidelines including Privacy, Anti- Money Laundering, Anti-Terrorist Financing, FCAC, Know your Client, Occupational Health & Safety and Guidelines for Business Conduct. Participating in all aspects of compliance and the identification of actions or changes in policy and/or procedures in order to remediate non-compliance in the business. Minimize the Bank’s overall exposure to risk. Support the Portfolio Managers and Associate Portfolio Managers in maintaining client portfolios in accordance with established firm strategy which includes, utilizing the Central Portfolio Models and pools, focusing on client segmentation and client’s risk appetite. Adhere to bank and firm standards, policies and business practices to ensure that SJF is meeting the appropriate regulatory and compliance requirements as they relate to both new and existing accounts. Escalate, documenting and reporting any unusual occurrences, suspicious or fraudulent activities, as per established procedures.
• Team Membership: Contributing to the effective and positive functioning of the SJF team and partners. Fostering and developing a strong, positive team environment, driving employee empowerment, innovation and a high degree of engagement. Building effective working relationships across the team and with various business line, internal and external stakeholders. Maintaining a high level of client service and effectively resolving / escalating client issues as required. Facilitating a culture of open and honest communication. Actively participating and contributing to coaching sessions, touch bases and team meetings. Encouraging the generation of new ideas and approaches. Actively sharing knowledge and experience to enhance the development of all team members.

Benefits

• Industry leading development program(s) that combine self study, hands on practical experience and exposure.
• Customized program built to help you advance your career, with clearly defined criteria and timely tracking of success to progress within the role and further into the SJF business.
• Progression is dependent upon different Milestone completions: Achieving accreditation(s), Meeting defined performance thresholds, Acquiring experience, Displaying minimum skill levels to supervisor.
• Program(s) empowers employees to take control and allows them to own their learning and career journey.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree