Wealth Associate (Toronto)

Fidelity Canada•Toronto, ON

4d•CA$79,000 - CA$90,000•Hybrid

About The Position

The Wealth Associate is responsible for advisor support, client on-boarding, sales support and administration. The successful candidate must have a strong background in portfolio administration and operations. In this role, the Wealth Associate will play a crucial part in managing client onboarding process. As a Wealth Associate, you will oversee various tasks from Fidelity Head Office and clients, while also incorporating responsibilities listed below.

Requirements

Strong industry, product, and wealth management procedures knowledge
Exceptional writing, interpersonal and client service skills
Detail-oriented with superior organizational skills and the ability to prioritize tasks
Team player with the ability to collaborate with cross-functional teams
Understanding of regulatory requirements applicable to clients, including KYC/AML regulations
Ability to work in a fast-paced, evolving environment crossing multiple channels and/or workstreams
Enjoys wearing many hats, rolling up sleeves and getting things done
Bilingual in English and French
Completion of a University degree in Business, Commerce, Finance or related field or equivalent work experience
2-3 years of relevant experience in the wealth management operations space
Strong financial planning experience and Salesforce experience/familiarity with Portfolio Management Tools
Currently licensed as IR or RR and must have Canadian Securities Course (CSC)& Conduct & Practice Handbook (CPH)
This role requires registration with one or more securities regulators. The incumbent must meet all background investigation requirements, including but not limited to, education, credit, litigation and criminal checks, as required by securities regulators. Continued employment in this role is also contingent upon you meeting the on-going registration requirements.

Responsibilities

Work collaboratively with the Advisor to satisfy client needs in a timely, responsive manner
Prepare and present reports and recommendations to clients based on Advisors direction
Prepare and process client documentation, including account applications, forms, prospect letters and other related paperwork using digital tools
Coordinate and track client onboarding and account opening processes, ensuring accuracy and compliance with regulatory requirements.
Follow up with clients on missing or incomplete documentation
Support Advisors, by executing investment instructions and/or account changes.
Proactively identify and implement strategies to address client needs
Build and maintain accurate prospect and client records in CRM system
Prepare and customize client portfolio reports, presentation materials, proposals and meeting agendas and other materials supporting client meetings
Actively support the implementation of client wealth strategies through detailed and accurate management of portfolio administration tasks and activities
Respond to client inquiries in a timely, responsive, and professional manner, including executing on client cash management requests
Liaise with the custodian on day-to-day operational matters - Account opening, Transfer initiation and monitoring and perform daily reconciliation duties
Manage and coordinate the onboarding process for a new advisor, sometimes with several hundred new clients at the same time
Stay updated on industry trends, regulations, and best practices related to financial advisory services to provide input on marketing and client service campaigns
Collaborate with internal and external stakeholders, such as operations, compliance, custody and marketing, to ensure seamless client service delivery

Benefits

Base Salary and Discretionary Performance Bonus: Total annual cash compensation (base salary plus target bonus) ranges from $79,000 to 90,000, based on your experience and qualifications.
RRSP Contribution: After 6 months of employment, we invest in your future with an RRSP contribution—no employee matching required.
Flexible working arrangements - 100% remote, hybrid, and in office options
Competitive total compensation, including company contributions to your group RRSP without a matching requirement from you
Comprehensive health benefits that start on your first day, with 100% employer-paid premiums, that include up to $5000 annually for mental health services and therapy
Parental leave top-up to 100% of your salary for a period of 25 weeks
Up to $650 for home office equipment
Generous time off policy, including 2 paid days annually to volunteer at a charity of your choice
Diversity and inclusion programs, including an active network of Employee Resource Groups
Extensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation