Wealth and Trust Associate

Extraco Corporation•Waco, TX

About The Position

Extraco Banks is seeking a Trust Specialist I to join our team. Candidates should have a strong willingness to learn and use creative thinking when taking on challenges in this role. This role requires a detail-oriented, self-motivated individual with exceptional organizational skills. An ability to analyze data, strong written and verbal skills, as well as strong proficiency in MS Word and Excel are key qualifications.

Requirements

3 years trust or banking experience
Trust and general investment knowledge
Strong written and verbal communication skills
Ability to multi-task and handle complex requests from clients and officers
Exhibit patience while working with a widely diverse client base
Ability to work independently
Ability to work with limited supervision
Demonstrate energy, empathy, professionalism, and problem-solving skills
Effective ability to collaborate with other support and operations departments to resolve inquiries
Demonstrate a passion for excellence
Willingly provide back-up for other assistants as needed
Reasonable math and accounting skills
Strong PC skills (proficient knowledge of MS Word, Excel, and PowerPoint)

Nice To Haves

Background in Finance, Accounting, or law

Responsibilities

Client Relationship Management; handle requests, resolve issues, build long-term client relationships
Set up new accounts, prepare and upload new account documents while adhering to regulatory standards
Manage document workflow for tax processing. Prepare documentation specifically related to each trust account and required by CPA's
Manage and process customer Required Minimum Distributions
Create and maintain customer online trust profile and assist customer with issues surrounding online trusts services
Prepare, format, and edit monthly board reports and trust committee minutes
Manage and facilitate employee retirement process for managed retirement plans
Communicate with trust administrator regarding client needs, asset transfers, new account requirements, and organizational requirements