WC Claims Consultant

Alera Group•Portland, OR

8d•Hybrid

About The Position

Alera Group is looking for a WC Claims Consultant. We are seeking highly motivated colleagues who bring experience and enthusiasm to our team – joining us may be the perfect fit for you! Founded in 2017, Alera Group has grown to become the 14th largest broker of U.S. business. We are passionate about our clients’ success in Employee Benefits, Property & Casualty Insurance, and Financial Services. With offices nationwide, our collaborative approach allows us to deliver national strength with local service.

Requirements

Ability to problem solve independently and in collaboration with team members.
Strong attention to detail, dependability, and ability to follow through on tasks.
Proficiency in Sagitta, ImageRight, Claims functions, Carrier websites, and MS Office (Word, Excel, Outlook, PowerPoint).
Excellent oral and written communication skills, including public speaking and presenting to groups.
At least 5 years of experience in commercial, personal multiline, and workers' compensation claims.
Expertise in complex loss analysis and commitment to continued insurance education (e.g., INS, AIC, SCLA, CPCU, CCM).
Minimum 5 years claims experience related to Workers’ Compensation.
Proficient in complex loss analysis.
Familiarity with and experience in WC claims litigation.

Nice To Haves

California and Oregon experience preferred.
Continued pursuit of professional designations (e.g., INS, AIC, SCLA, CPCU, ARM).

Responsibilities

Work effectively with our Work Comp. Clients building solid relationships and retaining business.
Work with all Sales Executives, internal Propel staff in Commercial Lines Departments, and externally with our Clients, Carriers and Vendors.
Onboarding new accounts and establishing claims services with their carrier/TPA/applicable vendors.
Providing claims oversight, employer training, and scheduling Claim Reviews and various presentations.
Providing claims service for all Propel clients providing technical expertise and servicing as an advocate on client WC claim issues.
Consulting on large reserves, coverage issues, return to work issues, settlements, and other items that have a significant impact on retention and premiums.
Presenting to prospects and clients at renewals, stewardship meetings and claim reviews.
Contact with clients, carrier and TPA claims adjusters, internal customers, and vendors on regular basis to serve as advocate, liaison, mediator, and resource.
Prepare, coordinate & present Claim Reviews, Status Spreadsheets and other Claim meetings as requested.
Coordinate with client/insured to assist with coverage issues.
Participate in presentations with clients and prospects as requested.
Documentation in Sagitta and ImageRight as required.
Identify and notify Risk Manager/Producer of claims trends to help facilitate a resolution.
Function as back-up for other WC Claims Team members.
Assist team with highly complex losses and questions related to such.
Provide assistance to clients seeking to enhance their return-to-work programs.
Provide claims management training, “WC 101” to clients to educate them on the claims process.
Training and mentoring team members.