Wayfinding Intern (Undergraduate Students)

Massachusetts Bay Transportation AuthorityQuincy, MA
Onsite

About The Position

The Wayfinding Intern will assist and provide support to the Wayfinding Team and others with their duties. The intern will report directly to the Manager of Wayfinding. Responsibilities will include, but not limited to, working with the Manager of Wayfinding and Graphic Designers on their task to implement the MBTA Wayfinding program and assisting them in the development of new group databases and program reference documents. We are looking to hire one (1) intern, who will work five (5) days onsite (40 hours per week) for at least three (3) months with possibility to extend an additional three or more months.

Requirements

  • Enrolled, for entire duration of employment, in the undergraduate / Bachelor’s degree program of an accredited college / university in Architecture, Urban Planning, or Graphic Design.
  • Completed at least four (4) semesters or five (5) trimesters of the degree program.
  • Above average proficiency in Adobe Creative Cloud.
  • Above average proficiency in Microsoft Office (Word, Excel, PowerPoint, etc.).
  • At least one year of experience with database applications.
  • Valid, unexpired U.S. driver’s license.
  • Above average ability to handle sensitive and confidential information appropriately.
  • Above average ability to communicate effectively in English, both in written and oral forms.
  • Highly organized, motivated, and have great attention-to-detail.
  • Strong interest in public service, transit, or transportation and how it operates.
  • Above average ability to work effectively in diverse, collaborative, fast-paced environments as well as independently.
  • Ability to independently commute to assigned work locations in the Boston, MA metro area, as required by the role.
  • Authorized to work in the United States (international students in CPT, STEM, or OPT programs through a university are eligible to apply).
  • Intern / co-op staff must be enrolled full or part-time in an accredited educational program and maintain a cumulative GPA of at least 2.5 for the entire duration of the internship / co-op.
  • Interns / co-ops must have valid work authorization and U.S. Social Security Number prior to starting pre-employment screenings / pre-boarding, working in their positions, and throughout the duration of their program.

Responsibilities

  • Photo-document existing wayfinding-related conditions and assets across the system.
  • Participate in developing protocols for signage material sample documentation, tracking and storage.
  • Assist with the preparation of new databases for Wayfinding sign standards and affiliated projects.
  • Develop standard sign type catalogue for implementation of sign graphics software.
  • Review and make updates to transit-related maps.
  • Assist with the department’s graphic design-related tasks as needed.
  • Assist Manager of Wayfinding and Graphic Designers with ongoing projects in the design and construction phases, as needed.
  • Assist with research on sign materials and specifications.
  • Maintain staff work assignment schedules and proactively coordinate implementation of actions.
  • Participate in team / staff meetings, organization events, fieldwork, project teams, or other duties as needed.
  • Provide internal and external customers with courteous and professional experience.
  • Perform all other duties and projects that may be assigned.

Benefits

  • Accrued paid sick leave
  • Monthly transportation pass
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