Waxing Spa/Salon Manager

Waxing The City•Denver, CO

3d•$65,000 - $80,000

About The Position

The Studio Manager position is responsible for all day-to-day operation and management of the business and of leading a team to deliver the ultimate client experience. The Studio Manager will work closely with owner(s) to help oversee human resource management, public relations/marketing, customer service/relationship management, and fiscal accountability. This position requires accessibility including first point of contact 24 hours/day, 7 days/week. Busy studio in a prime location 6 high end treatment rooms Urban decor and high-end retail

Requirements

Colorado esthetician license
Effective leadership skills
Excellent written and verbal communication skills
Ability to motivate a team to deliver a superior client experience
Exceptional Customer Service
Ability to juggle multiple priorities and deliverables simultaneously
Detail Oriented
2 years business and staff management

Nice To Haves

2 years beauty industry/salon experience

Responsibilities

Advanced technical skills and on the floor waxing to assit in achieving studio revenue
Client Acquisition, Client Experience, Client Retention
Inventory Management
Local Marketing, Community Engagement, Local Studio Social Media, and Public Relations
Staff Recruitment, Hiring, Management, Development and Retention
Studio Upkeep this includes but not limited to the following; managing cleaning checklist in accordance to the Board of Cosmetology for the treatment rooms & front lobby area. Identifying & reporting any broken or unsafe equipment in the studio to ensure the safety or employees and clients
P&L Management
Execution of System Wide Promotions and Club Orange Loyalty Program Growth and Retention
Weekly 1:1’s to create and track goals to keep team moving forward and hitting studio goals