Wax Specialist

XpresSpa•Naples, FL

2d•Onsite

About The Position

At Naples Wax Center (NWC), indulge in our expansive selection of body and facial waxing services within our luxurious and inviting atmosphere. With membership options and a strong local following, our establishment sees a consistently high influx of guests. As a Wax Specialist at Naples Wax Center, you would play a pivotal role in delivering top-notch waxing services, building lasting relationships with our guests, and contributing to the success of our center. In return, we offer competitive compensation, opportunities for professional development, and a supportive team environment. We're actively seeking Estheticians/Wax Specialists to join our team of courteous, skilled, and driven professionals. Applicants should thrive in a dynamic, fast-paced setting and commit to a minimum of 30 hours per week. This role will report to the Assistant Manager and Center Manager, providing ample opportunities for growth and development within our organization.

Requirements

Must be a Licensed Esthetician or Cosmetologist in the State of Florida.
Exceptional interpersonal and communication skills, facilitating collaborative work with diverse teams.

Nice To Haves

Strong Attention to Detail and a Passion for Providing Exceptional Customer Service.
Ability to Work in a fast-paced Environment.

Responsibilities

Perform waxing services for guests of NWC.
Educate guests about current in-center promotions.
Cultivate and maintain professional relationships with guests.
Ensure the wax suite is consistently clean and sanitized.
Encourage guest retention by pre-booking appointments.
Boost appointment bookings through guest referrals.
Meet and exceed both individual and center goals.
Adhere to the assigned schedule provided during the application process.
Arrange coverage when requesting time off to ensure no conflicting guest bookings.
Follow the reservation book managed by the Guest Services Associate.
Arrive punctually to work, dressed appropriately with nametag displayed.
Craft memorable guest experiences using NWC terminology and tailored scripts.
Fulfill any other duties as assigned.
Collaborate with management and other staff to create a cohesive and positive work environment.
Participate in team meetings and training sessions to enhance skills and stay informed.
Adhere to all regulations and polices related to NWC operations.
Maintain confidentiality regarding participants’ information.
Adhere to strict hygiene and sanitation standards, including proper cleaning and sanitization.
Follow XWELL policies and procedures related to health and safety.
Ensure the cleanliness and orderliness of the NWC.
Report any maintenance issues to the appropriate personnel.