Wave Planner, 1st Shift (On-site)
About The Position
The Wave Planner is responsible for allocating orders, releasing work to the floor, balancing workflow and ensuring individual waves are correctly prioritized and managed to predetermined wave cycle times. In addition, they also assign and monitor fulfillment work including, staging, shipping, wave times and pick and pack assignments for various functions. A day in the distribution looks like this: Strong understanding and knowledge of WMS wave planning functionality to evaluate issues and maximize efficiencies. Creates batches of orders (waves) and releases to the floor based on priority levels, order types and ability to batch like SKU’s. Monitors released wave progress through the pick, QA, VAS, Replen, Pack and Ship process communicating with the respective functional Supervisor of any delays in processing. Ability to effectively communicate with all Managers and Supervisors. Creates dashboard management reports relating to wave cycle times, SLA performance and backorders. Provides feedback to Supervisors on issues impacting outbound order flow. Receives and manages order routing changes and edits from the company’s order desk and Customer Service. When required, force close waves and communicates proactively to the affected Supervisors. Monitors and responds to emails and phone calls in a timely manner.
Requirements
- Minimum a High School Diploma
- Ability to multi-task in a fast-paced environment.
- Ability to problem solve and resolve errors.
- Proficient computer skills in Word and Excel required.
- Good communication skills, both verbal and written.
- Must be able to handle multiple tasks and priorities.
- Ability to quickly and easily adapt to changing situations.
- Working knowledge of HighJump and Pyramid Controller software.
- Ability to work limited over-time, to include weekends as required.
Responsibilities
- Allocating orders
- Releasing work to the floor
- Balancing workflow
- Ensuring individual waves are correctly prioritized and managed to predetermined wave cycle times
- Assigning and monitoring fulfillment work including, staging, shipping, wave times and pick and pack assignments for various functions
- Evaluating issues and maximize efficiencies using WMS wave planning functionality
- Creating batches of orders (waves) and releases to the floor based on priority levels, order types and ability to batch like SKU’s
- Monitoring released wave progress through the pick, QA, VAS, Replen, Pack and Ship process communicating with the respective functional Supervisor of any delays in processing
- Effectively communicating with all Managers and Supervisors
- Creating dashboard management reports relating to wave cycle times, SLA performance and backorders
- Providing feedback to Supervisors on issues impacting outbound order flow
- Receiving and managing order routing changes and edits from the company’s order desk and Customer Service
- Force closing waves when required and communicates proactively to the affected Supervisors
- Monitoring and responding to emails and phone calls in a timely manner
Benefits
- Competitive compensation based on skills and experience, and bonus eligible
- Paid leave for new parents to support work/life balance and family bonding
- Excellent medical/dental and vision coverage—EPO, PPO and HSA
- 401(k) retirement plan with company contribution (because you will retire someday)
- Flexible benefits—choose what you like, ignore the rest
- Generous employee discount
- Casual dress…and we really mean it
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
