Water Utility Technician

City of Kyle•Transportation and Public Works Department, TX

23h

About The Position

Under general supervision, the Water Utility Technician performs skilled maintenance, repair, and installation work supporting the operation and reliability of the City's water distribution system. The position conducts required sampling, meter readings, data entry, and system documentation while following applicable regulatory, safety, and operational standards. It also responds to customer service requests, handles meter activations and deactivations, investigates leaks, and supports utility billing operations. The technician performs routine system maintenance and repairs hydrants, valves, water mains, and service lines; assists with site restoration and grounds maintenance; and installs water infrastructure components. The role requires participation in KWU’s rotational on-call schedule, including weekends and overtime as required, and providing labor or technical assistance to other KWU and TPW divisions, including Wastewater Collection. Eligible employees may receive license incentive pay for applicable licenses and on-call pay in accordance with City policy.

Requirements

High school diploma or GED.
At least one year of general work experience in construction, utilities, public works, landscaping, mechanical maintenance, or a related field.
Possess, or be able to obtain within 90 days of hire, a valid Texas Driver License and be eligible for coverage under the City's vehicle insurance provider.
Obtain a TCEQ Class D Water Operator License, or have the ability to obtain one within twelve months of employment.
Reliable transportation and residence within 45 minutes of the department.
Knowledge of trade-specific methods, techniques, tools, equipment, and materials used in assigned utility operations.
Knowledge of safety procedures, regulations, and security practices related to field operations and equipment use.
Knowledge of modern office equipment, computer systems, and applicable software applications.
Skill in performing complex mathematical calculations and interpreting technical information.
Skill in preparing clear and effective written and verbal communications.
Skill in organization, prioritization, and time management.
Skill in adapting to changing work environments, priorities, and operational conditions.
Skill in interpreting and working from blueprints, plans, sketches, and technical documentation.
Ability to analyze problems, evaluate conditions, and develop effective, practical solutions in a timely manner.
Ability to maintain accurate records related to materials, equipment usage, maintenance activities, and work performed.
Ability to establish and maintain effective working relationships with employees, contractors, customers, and other stakeholders.

Responsibilities

Perform monthly meter readings, service activations and deactivations, respond to utility billing inquiries, and install, program, and maintain water meters.
Complete TCEQ-required activities, including hydrant and blow-off flushing, hydrant maintenance, and system leak detection.
Repair and maintain hydrants, valves, water mains, and service lines; assist with minor street and sidewalk restoration and maintain surrounding worksite areas.
Investigate water quality concerns and meter-related billing issues, communicate findings and required corrective actions to customers, perform utility locates, and respond to leak and pressure complaints.
Perform routine maintenance on vehicles, tools, and equipment and manage inventory, materials, and supplies.
Install water lines, valves, hydrants, service connections, and sampling sites while following PPE requirements and construction safety standards.
Perform related work as required.
Participate in KWU’s rotational on-call schedule, including weekends and overtime as required.
Assist other KWU and TPW divisions, including Wastewater Collection, with planning and executing assignments by providing labor and/or technical assistance as required.