Water Treatment Service Technician - Los Angeles, CA

NCH Corporation•Los Angeles, CA

3d•Remote

About The Position

Chem-Aqua, a subsidiary of NCH Corporation, is seeking a Service Technician for a field-based, hands-on account service position. This role involves tower cleaning, coil cleaning, chemical cleaning, and some pre-treatment. The position is remote and offers an unparalleled training program, uncapped income potential, and a culture that recognizes results while embracing work/life balance. The Service Technician will perform diagnostics on water treatment equipment, determine system fluid conditions, identify malfunctions, and take corrective actions. They will also provide routine preventative maintenance, identify additional service needs, perform lab testing and sampling, communicate treatment operations information, schedule service calls, and maintain customer chemical inventory.

Requirements

Highly motivated, self-starter with the ability to build relationships
3-5 years of work experience in a field using mechanical principles
Ability to work flexible schedule, some weekends required
Very organized with exceptional follow-through abilities
Ability to multi-task in an active working environment
Valid driver’s license and acceptable motor vehicle record
Able to pass a drug and background check per the company requirements
High School Diploma or equivalent
Knowledgeable in MS Office applications
This position requires occasionally performing activities including, but not limited to, bending, stooping, grasping, reaching, twisting, turning and/or lifting.
Work is conducted both indoors and out with varying environmental conditions
Must be able perform physical work in a HVAC, cooling towers, or boiler equipment environment requiring exposure to chemicals, noise, hot & cold temperatures and inclement weather
MUST be in good physical ability – the job requires frequent walking to and from worksite.
Valid driver’s license and acceptable motor vehicle record (DMV record will be checked)
Ability to work flexible schedule, some weekends required depending on the servicing of accounts
Required work activities include but are not limited to, climbing and descending stairs and ladders (from 10-30’ in height), sometimes while carrying drums of chemicals weighing up to 75 pounds while maintaining a 3-point ladder contact (per OSHA rules). As of the date of this job description, the available ladders have a weight limit of 375 pounds
Be able to wear protective gear for the face, ears, and gloves

Nice To Haves

Experience in the water treatment or related industry a plus

Responsibilities

Perform diagnostics on water treatment equipment: reverse osmosis Systems, water softeners, and other water treatment/conditioning systems.
Determine condition of system fluids, identify malfunctions and take corrective actions
Provide routine preventative maintenance services; inspection, cleaning, and calibration of system components as necessary to assigned accounts
Assist in identifying additional service needs and opportunities while developing and implementing customized solutions for our customers
Perform assigned lab testing and sampling as required
Communicate, record, and maintain relevant information regarding treatment operations
Schedule service and sales calls, including daily, weekly and monthly reporting
Accurately report service calls
Maintain customer chemical inventory which may include lifting 5 gallon pails that weigh approximately 55-75 lbs
Other duties as assigned