Water System Service Technician / Plumbing Trainee

Mr. Rooter Plumbing of Portland & Seattle • Gladstone, OR

8d • $80,000 • Onsite

About The Position

Mr. Rooter Plumbing is offering a career opportunity for individuals with no prior industry experience to become skilled professionals in the plumbing field. The company focuses on protecting the community's health by resolving water and wastewater system problems. They emphasize a supportive team environment and provide comprehensive training to develop expertise. The role involves diagnosing and fixing plumbing, drain, and sewer issues, delivering excellent customer service, and utilizing technology for presentations and data collection. The company has a strong local presence, serving the Portland & Vancouver area since 1996, and is among the top 5% of plumbing companies nationally by size. They are experiencing high demand and are looking for ambitious individuals to join their team.

Requirements

• Exemplifies courteous, professional attributes in every personal interaction.
• Willingness to be polished and get dirty.
• Confidence to work alone and humility to win as a team.
• Ability to self-manage pace of work.
• Constant communication with Dispatchers, fellow Service Professionals, and Field Supervisor via text and phone.
• High character and ambition.

Nice To Haves

• No plumbing industry experience required; training provided.

Responsibilities

• Diagnose and correct plumbing, drain, and sewer problems.
• Deliver an outstanding customer experience.
• Use a Mr. Rooter vehicle to visit customers daily.
• Follow the Mr. Rooter system to earn trust, diagnose problems, and present multiple options with up-front pricing for customer approval.
• Perform repair work using hand tools, fiber optic inspection cameras, electric drain cleaning machines, high-pressure drain cleaning machines, and occasionally a jack hammer.
• Collaborate with Mr. Rooter Journeyman Plumbers and assist them when a diagnosis reveals the need for a licensed plumber.
• Remain current on plumbing code through in-house continuing education.
• Embrace a technology-based, data-rich way of work, using a networked iPad for customer presentations and data collection.
• Achieve or exceed productivity targets while delivering outstanding customer service.

Benefits

• Performance pay with no pay limit.
• Company van/truck that you drive home.
• Fuel card.
• Uniforms and laundry service.
• Phone and iPad.
• 401K with employer generous match and immediate vesting (100% match on the first 3%, 50% match on the next 2%).
• 3 weeks of paid time off.
• 6 paid holidays.
• Excellent medical insurance with $6,180 per year paid toward your premium by Mr. Rooter.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed