Water System Operator

City of Tucson

6d•$22 - $33•Onsite

About The Position

The Water System Operator at the City of Tucson’s Water Department is responsible for operating, monitoring, and controlling water treatment facilities, distribution systems, and related equipment. The Water System Operator is responsible for identifying problems within the water system and making appropriate adjustments to ensure appropriate water supply, quality, and pressure. Work is performed under the Supervision of the Water Plant Supervisor. This position does not supervise. Essential duties include but are not limited to: Utilizes (SCADA) to monitor and operate the Potable Distribution System and Advanced Oxidation Process Plant. Analyzes the reports to determine the required pumpage to meet daily demands. Operates and monitors reservoirs to ensure our storage capacity meets system demand. Monitors and sustains pressure zones ensuring customers have satisfactory pressure. Exercises and operates potable groundwater wells to sustain Water Quality (WQ) standards and meet daily system demands. Responds to SCADA alarms by making proper adjustments in the distribution system. Assesses real-time data from online water quality monitoring instruments and adjusts the chemical injection dosage to comply with local, state, and federal regulations. Makes system adjustments to accommodate the preventative maintenance, water quality sampling, and any miscellaneous work being performed by field staff. Operates and monitors various wells, vessels, stations, and facilities to ensure proper flow and treatment. Utilizes the logs, notes, and various databases to document events and communicate with staff. Dispatches field crews to flush systems when chlorine residuals fall below or over action levels. Drives to various locations to collect, test, and analyze water samples. Adjusts chemical feed rates to comply with local, state, and federal regulations. Receives and resolves service calls from internal and external customers providing accurate and timely information. Generates service requests when field staff reports activities requiring immediate attention. Communicates with external utilities to monitor power outages, track external project progress, and resolve field issues. Notifies internal divisions of scheduled and unscheduled water outages. Receives and resolves after-hours emergency phone calls on nights, weekends, and holiday shifts. Enters relevant information into SCADA and site-specific databases ensuring documentation of events is available for staff. Notifies appropriate parties of outages. Performs all other duties and tasks as assigned. Assists with special projects and assignments. Represents the department at offsite events when needed.

Requirements

Arizona Department of Environmental Quality (ADEQ) Water Treatment Grade 2 or equivalent out-of-state water certification
Arizona Department of Environmental Quality (ADEQ) Water Distribution Grade 2 or equivalent out-of-state water certification
Six (6) months post high school education
Two (2) years relevant experience
Valid and unrestricted Arizona Class D Driver License
Possess a valid and unrestricted driver’s license
At least two (2) years of driving experience
No DUI in the past two (2) years

Nice To Haves

ADEQ Water Treatment Grade 3 and ADEQ Water Distribution Grade 3 Certification or equivalent state certification.
Two (2) years’ experience in the water industry or related field.
One (1) year of experience working with SCADA or Telemetry Systems.
One (1) year of experience working with Sodium Hypochlorite, Hydrogen Peroxide, or disinfection chemicals.
ADEQ certification or equivalent state water certification in distribution or treatment, including level and type.
Experience in water treatment, wastewater treatment, or distribution systems operations or maintenance.
Experience working with SCADA or Telemetry Systems.
Experience working with Sodium Hypochlorite, Hydrogen Peroxide, or disinfection chemicals.

Responsibilities

Operate, monitor, and control water treatment facilities, distribution systems, and related equipment.
Identify problems within the water system and make appropriate adjustments to ensure appropriate water supply, quality, and pressure.
Utilize SCADA to monitor and operate the Potable Distribution System and Advanced Oxidation Process Plant.
Analyze reports to determine required pumpage to meet daily demands.
Operate and monitor reservoirs to ensure storage capacity meets system demand.
Monitor and sustain pressure zones ensuring customers have satisfactory pressure.
Operate potable groundwater wells to sustain Water Quality (WQ) standards and meet daily system demands.
Respond to SCADA alarms by making proper adjustments in the distribution system.
Assess real-time data from online water quality monitoring instruments and adjust chemical injection dosage to comply with local, state, and federal regulations.
Make system adjustments to accommodate preventative maintenance, water quality sampling, and miscellaneous work performed by field staff.
Operate and monitor various wells, vessels, stations, and facilities to ensure proper flow and treatment.
Utilize logs, notes, and various databases to document events and communicate with staff.
Dispatch field crews to flush systems when chlorine residuals fall below or over action levels.
Drive to various locations to collect, test, and analyze water samples.
Adjust chemical feed rates to comply with local, state, and federal regulations.
Receive and resolve service calls from internal and external customers providing accurate and timely information.
Generate service requests when field staff reports activities requiring immediate attention.
Communicate with external utilities to monitor power outages, track external project progress, and resolve field issues.
Notify internal divisions of scheduled and unscheduled water outages.
Receive and resolve after-hours emergency phone calls on nights, weekends, and holiday shifts.
Enter relevant information into SCADA and site-specific databases ensuring documentation of events is available for staff.
Notify appropriate parties of outages.
Perform all other duties and tasks as assigned.
Assist with special projects and assignments.
Represent the department at offsite events when needed.